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ITSM Reporting - Charm - Reset BW

Private_Member_19084
Active Contributor
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Hi experts

is there a possibility to reset the BW of Change Request Management reporting?
I have the case, that one KPI is showing wrong values.

We have around 50 open RFCs open and the BW shows a double amount.

I already figured out, that the status-kpi is wrong.

Therefore I want to make an initial load of the data.

Kind regards

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Answers (1)

Answers (1)

rishav54
Active Contributor
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Hi  Anon

You can check the corresponding data in multiproviders, infocubes.

Details as in

http://help.sap.com/saphelp_sm71_sp08/helpdata/en/13/38db24c6364927ab82648e2f1ef1f3/content.htm?fram...

Further BW reporting configuration in

https://websmp106.sap-ag.de/~sapidb/011000358700001194612012E

this is the solution of your problem.

1543145 - Initialization of Incident Management Reporting

Thanks

Rishav