nwa, irj/portal pages are not up.. giving error "503 Service Unavailable"

[shindead1]

Hi Team,

we are facing issue for java NWA system. except startpage nothing is working fine.

error at nwa page is:

I tried restating application server, but it did not helped.

we have 2 node, one node is working fine while other node having issue .

I checked further:

Virus scan service is failed to start on affected application also other services are in stopped status.

default trace points to ....unable to start, dependency failed. contact the component owner

kindly suggests.

[shindead1]

Hello Guys..

Issus got resolved.

There was one security update happened at server level recently and hence one of VSI related jar file got qurantined.

After restoring the Binary files by Bootstrap property once to FORCE i.e. upadating all jar files issue resolved.

Thanks much all of your comments.

Keep sharing..!!!!

[former_member185239]

Hi Amol,

Can you paste the default trace.

With Regards

Ashutosh Chaturvedi

[shindead1]

<!--LOGHEADER[START]/-->

<!--HELP[Manual modification of the header may cause parsing problem!]/-->

<!--LOGGINGVERSION[2.0.7.1006]/-->

<!--NAME[./log/defaultTrace_00.trc]/-->

<!--PATTERN[defaultTrace_00.trc]/-->

<!--FORMATTER[com.sap.tc.logging.ListFormatter]/-->

<!--ENCODING[UTF8]/-->

<!--FILESET[4, 20, 10485760]/-->

<!--PREVIOUSFILE[defaultTrace_00.3.trc]/-->

<!--NEXTFILE[defaultTrace_00.5.trc]/-->

<!--ENGINEVERSION[7.30.3301.348013.20130703150204]/-->

<!--LOGHEADER[END]/-->

#2.#2016 03 21 16:08:11:680#+00#Error#com.sap.engine.core.service630.container.ServiceRunner#

com.sap.ASJ.krn_srv.000059#BC-SEC-VIR#sap.com/tc~sec~vsi~service#C000A90A1DA00026000000010000721F#1327150000001339##com.sap.engine.core.service630.container.ServiceRunn

er####16AF777AEF7F11E5C87800000014402E#16af777aef7f11e5c87800000014402e#16af777aef7f11e5c87800000014402e#0#Services Start Processor#Plain##

Service [tc~sec~vsi~service] failed to start; contact the component owner for resolving the problem#

#2.#2016 03 21 16:08:11:683#+00#Error#com.sap.engine.core.service630.container.ServiceRunner#

com.sap.ASJ.krn_srv.000069#BC-SEC-VIR#sap.com/tc~sec~vsi~service#C000A90A1DA00026000000020000721F#1327150000001339##com.sap.engine.core.service630.container.ServiceRunn

er####16AF777AEF7F11E5C87800000014402E#16af777aef7f11e5c87800000014402e#16af777aef7f11e5c87800000014402e#0#Services Start Processor#Plain##

Service [tc~sec~vsi~service] failed to start; nested exception is:

[EXCEPTION]

java.lang.NoClassDefFoundError: com/sap/security/core/server/vsi/api/exception/VSIServiceException

        at java.lang.Class.forName0(Native Method)

        at java.lang.Class.forName(Class.java:252)

        at com.sap.engine.core.service630.container.ServiceRunner.startService(ServiceRunner.java:108)

        at com.sap.engine.core.service630.container.ServiceRunner.startSingleService(ServiceRunner.java:83)

        at com.sap.engine.core.service630.container.MemoryContainer.startServiceRuntime(MemoryContainer.java:847)

        at com.sap.engine.core.service630.container.MemoryContainer.startServiceRuntime(MemoryContainer.java:829)

        at com.sap.engine.core.service630.container.MemoryContainer.startServiceRuntime(MemoryContainer.java:822)

        at com.sap.engine.core.service630.container.SystemThreadProcessor.run(SystemThreadProcessor.java:87)

        at com.sap.engine.frame.core.thread.Task.run(Task.java:73)

        at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:178)

        at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:316)

Caused by: java.lang.ClassNotFoundException: com.sap.security.core.server.vsi.api.exception.VSIServiceException

------------------------- Loader Info -------------------------

ClassLoader name: [service:tc~sec~vsi~service]

Loader hash code: 6a40d73c

Living status: alive

Direct parent loaders:

[library:com.sap.mw.jco]

   [library:com.sap.security.core.sda]

   [service:tc~sec~destinations~service]

   [interface:tc~sec~vsi~interface]

Resources:

   /usr/sap/DJ1/J00/j2ee/cluster/bin/services/tc~sec~vsi~service/lib/private/sap.com~tc~sec~vsi~impl.jar

---------------------------------------------------------------

        at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:278)

        at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:247)

        ... 11 more

#

#2.#2016 03 21 16:08:11:685#+00#Error#com.sap.engine.services.deploy.server.LifecycleController#

com.sap.ASJ.dpl_ds.005039#BC-ESI-WS-JAV-CFG#tc~esi~esp~srv#C000A90A1DA0001F0000001E0000721F#1327150000000001##com.sap.engine.services.deploy.server.LifecycleController#

deploy_service#0##16AF777AEF7F11E5C87800000014402E#16af777aef7f11e5c87800000014402e#16af777aef7f11e5c87800000014402e#0#Deploy Parallel Start Thread 2#Plain##

Application sap.com/tc~esi~esp~wsil cannot be started. Reason: it has hard reference to service tc~esi~esp~srv, which is not active on the server because  service fails

to start with errors. Contact component owners to investigate the problem with service tc~esi~esp~srv.#

#2.#2016 03 21 16:08:11:689#+00#Error#com.sap.engine.services.deploy.server.LifecycleController#

com.sap.ASJ.dpl_ds.005039#BC-ESI-WS-JAV-CFG#tc~esi~esp~srv#C000A90A1DA0001F0000001F0000721F#1327150000000001##com.sap.engine.services.deploy.server.LifecycleController#

deploy_service#0##16AF777AEF7F11E5C87800000014402E#16af777aef7f11e5c87800000014402e#16af777aef7f11e5c87800000014402e#0#Deploy Parallel Start Thread 2#Plain##

Application sap.com/tc~esi~esp~wsil cannot be started. Reason: it has hard reference to service tc~esi~esp~srv, which is not active on the server because  service fails

to start with errors. Contact component owners to investigate the problem with service tc~esi~esp~srv.

[EXCEPTION]

com.sap.engine.services.deploy.exceptions.ServerDeploymentException: Application sap.com/tc~esi~esp~wsil cannot be started. Reason: it has hard reference to service tc~

esi~esp~srv, which is not active on the server because  service fails to start with errors. Contact component owners to investigate the problem with service tc~esi~esp~

srv.

        at com.sap.engine.services.deploy.server.LifecycleController.handleServiceNotAvailable(LifecycleController.java:505)

        at com.sap.engine.services.deploy.server.LifecycleController.startReferencedService(LifecycleController.java:479)

        at com.sap.engine.services.deploy.server.LifecycleController.startReferencedComponent(LifecycleController.java:210)

        at com.sap.engine.services.deploy.server.LifecycleController.startReferencedComponents(LifecycleController.java:179)

        at com.sap.engine.services.deploy.server.application.StartTransaction.beginCommon(StartTransaction.java:207)

        at com.sap.engine.services.deploy.server.application.StartTransaction.beginLocal(StartTransaction.java:183)

        at com.sap.engine.services.deploy.server.application.ApplicationTransaction.makeAllPhasesLocal(ApplicationTransaction.java:549)

        at com.sap.engine.services.deploy.server.application.ParallelAdapter.makeAllPhasesLocal(ParallelAdapter.java:335)

        at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationLocalAndWait(DeployServiceImpl.java:2382)

        at com.sap.engine.services.deploy.server.prl.ParallelApplicationStartTraverser.startApplication(ParallelApplicationStartTraverser.java:268)

        at com.sap.engine.services.deploy.server.prl.ParallelApplicationStartTraverser.access$100(ParallelApplicationStartTraverser.java:45)

        at com.sap.engine.services.deploy.server.prl.ParallelApplicationStartTraverser$StartApplicationPriviligedAction.run(ParallelApplicationStartTraverser.java:347)

        at com.sap.engine.services.deploy.server.prl.ParallelApplicationStartTraverser$StartApplicationPriviligedAction.run(ParallelApplicationStartTraverser.java:334)

        at java.security.AccessController.doPrivileged(Native Method)

#2.#2016 03 21 16:08:11:690#+00#Error#com.sap.engine.services.deploy.server.application.ApplicationTransaction#

#BC-ESI-WS-JAV-CFG#tc~esi~esp~srv#C000A90A1DA0001F000000200000721F#1327150000000001##com.sap.engine.services.deploy.server.application.ApplicationTransaction#deploy_ser

vice#0##16AF777AEF7F11E5C87800000014402E#16af777aef7f11e5c87800000014402e#16af777aef7f11e5c87800000014402e#0#Deploy Parallel Start Thread 2#Plain##

Application sap.com/tc~esi~esp~wsil cannot be started. Reason: it has hard reference to service tc~esi~esp~srv, which is not active on the server because  service fails

to start with errors. Contact component owners to investigate the problem with service tc~esi~esp~srv.

[EXCEPTION]

com.sap.engine.services.deploy.exceptions.ServerDeploymentException: Application sap.com/tc~esi~esp~wsil cannot be started. Reason: it has hard reference to service tc~

esi~esp~srv, which is not active on the server because  service fails to start with errors. Contact component owners to investigate the problem with service tc~esi~esp~

srv.

        at com.sap.engine.services.deploy.server.LifecycleController.handleServiceNotAvailable(LifecycleController.java:505)

        at com.sap.engine.services.deploy.server.LifecycleController.startReferencedService(LifecycleController.java:479)

        at com.sap.engine.services.deploy.server.LifecycleController.startReferencedComponent(LifecycleController.java:210)

        at com.sap.engine.services.deploy.server.LifecycleController.startReferencedComponents(LifecycleController.java:179)

        at com.sap.engine.services.deploy.server.application.StartTransaction.beginCommon(StartTransaction.java:207)

        at com.sap.engine.services.deploy.server.application.StartTransaction.beginLocal(StartTransaction.java:183)

        at com.sap.engine.services.deploy.server.application.ApplicationTransaction.makeAllPhasesLocal(ApplicationTransaction.java:549)

        at com.sap.engine.services.deploy.server.application.ParallelAdapter.makeAllPhasesLocal(ParallelAdapter.java:335)

        at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationLocalAndWait(DeployServiceImpl.java:2382)

        at com.sap.engine.services.deploy.server.prl.ParallelApplicationStartTraverser.startApplication(ParallelApplicationStartTraverser.java:268)

        at com.sap.engine.services.deploy.server.prl.ParallelApplicationStartTraverser.access$100(ParallelApplicationStartTraverser.java:45)

        at com.sap.engine.services.deploy.server.prl.ParallelApplicationStartTraverser$StartApplicationPriviligedAction.run(ParallelApplicationStartTraverser.java:347)

        at com.sap.engine.services.deploy.server.prl.ParallelApplicationStartTraverser$StartApplicationPriviligedAction.run(ParallelApplicationStartTraverser.java:334)

        at java.security.AccessController.doPrivileged(Native Method)

        at javax.security.auth.Subject.doAs(Subject.java:335)

        at com.sap.engine.services.deploy.server.prl.ParallelApplicationStartTraverser.execute(ParallelApplicationStartTraverser.java:250)

        at com.sap.engine.services.deploy.server.prl.ParallelApplicationThread.run(ParallelApplicationThread.java:62)

        at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

        at java.security.AccessController.doPrivileged(Native Method)

        at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:185)

        at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:302)

2.#2016 03 21 16:13:50:291#+00#Error#com.sap.engine.services.deploy.server.TransactionManager#

com.sap.ASJ.dpl_ds.002038#BC-WD-JAV#tc~wd~webdynpro#C000A90A1DA0007B000000070000721F#1327150000000003##com.sap.engine.services.deploy.server.TransactionManager#Guest#0#

#5D32159FEF7F11E59A6000000014402E#5d32159fef7f11e59a6000000014402e#5d32159fef7f11e59a6000000014402e#0#Thread[HTTP Worker [@82580942],5,Dedicated_Application_Thread]#Pla

in##

Global [startApp] operation of application [sap.com/tc~wd~dispwda] failed with errors on server process [1327150].#

#2.#2016 03 21 16:13:50:291#+00#Error#com.sap.engine.services.deploy.server.TransactionManager#

com.sap.ASJ.dpl_ds.0020380#BC-WD-JAV#tc~wd~webdynpro#C000A90A1DA0007B000000080000721F#1327150000000003##com.sap.engine.services.deploy.server.TransactionManager#Guest#0

##5D32159FEF7F11E59A6000000014402E#5d32159fef7f11e59a6000000014402e#5d32159fef7f11e59a6000000014402e#0#Thread[HTTP Worker [@82580942],5,Dedicated_Application_Thread]#Pl

ain##

Global [startApp] operation of application [sap.com/tc~wd~dispwda] finished with errors for [6] ms on server process [1327150] [

>>> Errors <<<

        1). com.sap.engine.services.deploy.exceptions.ServerDeploymentException: Clusterwide exception: [server ID 1327150:com.sap.engine.services.deploy.exceptions.Ser

verDeploymentException: Application sap.com/tc~wd~dispwda cannot be started. Reason: it has hard reference to service tc~wd~webdynpro, which is not active on the server

because  service fails to start with errors. Contact component owners to investigate the problem with service tc~wd~webdynpro.

        at com.sap.engine.services.deploy.server.LifecycleController.handleServiceNotAvailable(LifecycleController.java:505)

        at com.sap.engine.services.deploy.server.LifecycleController.startReferencedService(LifecycleController.java:479)

        at com.sap.engine.services.deploy.server.LifecycleController.startReferencedComponent(LifecycleController.java:210)

        at com.sap.engine.services.deploy.server.LifecycleController.startReferencedComponents(LifecycleController.java:179)

        at com.sap.engine.services.deploy.server.application.StartTransaction.beginCommon(StartTransaction.java:207)

        at com.sap.engine.services.deploy.server.application.StartTransaction.begin(StartTransaction.java:172)

        at com.sap.engine.services.deploy.server.application.ApplicationTransaction.makeAllPhasesOnOneServer(ApplicationTransaction.java:421)

        at com.sap.engine.services.deploy.server.application.ParallelAdapter.makeAllPhases(ParallelAdapter.java:486)

        at com.sap.engine.services.deploy.server.application.StartTransaction.makeAllPhases(StartTransaction.java:681)

        at com.sap.engine.services.deploy.server.DeployServiceImpl.makeGlobalTransaction(DeployServiceImpl.java:1818)

        at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationAndWait(DeployServiceImpl.java:2478)

        at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationOnInstanceWait(DeployServiceImpl.java:2730)

        at com.sap.engine.services.deploy.server.DeployCommunicatorImpl.lazyStartApplicationAndWait(DeployCommunicatorImpl.java:686)

        at com.sap.engine.services.servlets_jsp.server.deploy.impl.ApplicationManager.start(ApplicationManager.java:174)

        at com.sap.engine.services.servlets_jsp.server.deploy.impl.ApplicationManager.analyseAppStatusMode(ApplicationManager.java:287)

        at com.sap.engine.services.servlets_jsp.server.DeployContext.startLazyApplication(DeployContext.java:391)

        at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:165)

        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

        at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)

        at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)

        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

        at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)

        at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)

        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

[Former Member]

Seeing this:

16:08:11:680#+00#Error#com.sap.engine.core.service630.container.ServiceRunner#

com.sap.ASJ.krn_srv.000059#BC-SEC-VIR#sap.com/tc~sec~vsi~service#C000A90A1DA00026000000010000721F#1327150000001339##com.sap.engine.core.service630.container.ServiceRunn

er####16AF777AEF7F11E5C87800000014402E#16af777aef7f11e5c87800000014402e#16af777aef7f11e5c87800000014402e#0#Services Start Processor#Plain##

Service [tc~sec~vsi~service] failed to start; contact the component owner for resolving the problem#

Looks like there's an issue in the VSI integration.  You may have a virus scan server specified for the KM pieces.  For now, would probably be best to disable that, and troubleshoot from there.  Determine if that's in fact the cause.  Then turn it on to see if you can get it to work.

Thanks,

MM

[shindead1]

Hi Matt,

Thanks for response.

If I try to start applications/services , I am getting exception related to VSI.

can you please help me to disable this VSI integration. Iam not much aware of this.

Thanks,

Amol

[Former Member]

Hello Amol,

Just try this, not sure if it will work.

Restart SAP, DB and server.

Thanks.

Best Regards,

Anita

[Former Member]

Hi Amol,

Check this maybe, and ensure that no VSI providers are setup?  There are similar help files for nearly all versions of Netweaver. 

System Security - SAP Library

Hope this helps!

MM

[shindead1]

Here is dev_server0 file:

J Mon Mar 21 18:49:52 2016

J  38.253: [GC38.253: [ParNew: 2296955K->197632K(2542336K), 0.3163450 secs] 2299761K->200438K(8134400K), 0.3166980 secs] [Times: user=0.55 sys=0.08, real=0.32 secs]

F

F [Thr 140475422975744] Mon Mar 21 18:49:54 2016

F  [Thr 140475422975744] *** WARNING => ShmComponent_findAlias: Cannot find alias for URL '/' (rc = 4 object not found). [sfxxjshm_mt. 2135]

F

F [Thr 140475422975744] Mon Mar 21 18:50:04 2016

F  [Thr 140475422975744] *** LOG => State changed from 10 (Starting apps) to 3 (Running).

F  [Thr 140475422975744] *** LOG    state real time: 12.912 CPU time: 1.710 sys, 22.540 usr

F  [Thr 140475422975744] *** LOG    total real time: 50.838 CPU time: 6.080 sys, 74.520 usr

F  [Thr 140475422975744]

J

J Mon Mar 21 18:52:24 2016

J  190.190: [GC190.190: [ParNewJ

J Mon Mar 21 18:52:25 2016

: 2485760K->188244K(2542336K), 0.4952160 secs] 2489789K->192274K(8134400K), 0.4954190 secs] [Times: user=0.58 sys=0.39, real=0.50 secs]

F

F [Thr 140476666414944] Mon Mar 21 18:55:18 2016

F  [Thr 140476666414944] *** LOG => Command CALL_JMXOP 0 {} (start Application sap.com/com.sap.aii.af.ms.app,sap.com/tc~SL~utility~wsear,sap.com/tc~TechSrv~XML_DAS,sap.

com/tc~di~sdic~schedule~mdb~ear,sap.com/tc~esi~esp~wsil,sap.com/tc~esi~esp~wsrm~app,sap.com/tc~esi~esp~wsrm~itsam~jmx,sap.com/tc~esi~uddi~server~itsam~jmx~ear,sap.com/t

c~esi~uddi~sr~cs~ear,sap.com/tc~esi~uddi~sr~itsam~jmx~ear,sap.com/tc~je~trace~app,sap.com/tc~lm~itsam~infrastructure~reg,sap.com/tc~lm~itsam~ui~mainframe~wd,sap.com/tc~

sec~ssl~ear,sap.com/tc~uddi,sap.com/tc~wd~api,sap.com/tc~wd~dispwda,sap.com/tc~wd~restricted,sap.com/tc~wd~testfwk,sap.com/textverticalization_textapi).

M

M [Thr 140474531350272] Mon Mar 21 18:55:18 2016

M  [Thr 140474531350272] *** ERROR => JMX ERROR:No value for attribute Description in com.sap.default:SAP_ITSAMJ2eeNode.Name=1327150,name=1327150,SAP_J2EEClusterNode=13

27150,SAP_ITSAMJ2eeCluster.CreationClassName=SAP_ITSAMJ2eeCluster,SAP_ITSAMJ2eeNode.CreationClassName=SAP_ITSAMJ2eeNode,SAP_ITSAMJ2eeInstance.J2eeInstanceID=13271,SAP_I

TSAMJ2eeInstance.CreationClassName=SAP_ITSAMJ2eeInstance,j2eeType=JVM,J2EEServer=DJ1,SAP_ITSAMJ2eeInstance.Name=DJ1.InstanceID.00.SystemHome.sapgdj102,SAP_ITSAMJ2eeClus

ter.Name=DJ1.SystemHome.sapgdj1db,version=3.2,ext_conn=0,type=SAP_ITSAMJ2eeCluster.SAP_ITSAMJ2eeInstance.SAP_ITSAMJ2eeNode,cimclass=SAP_ITSAMJ2eeNode

F

F [Thr 140476666414944] Mon Mar 21 18:55:19 2016

F  [Thr 140476666414944] *** LOG => Result for CALL_JMXOP 0 {}: 0 ok, 00000000.

J

J Mon Mar 21 19:14:01 2016

J  1487.432: [GC1487.432: [ParNewJ

J Mon Mar 21 19:14:02 2016

: 2476372K->141816K(2542336K), 0.2724200 secs] 2480734K->146178K(8134400K), 0.2727370 secs] [Times: user=0.52 sys=0.01, real=0.27 secs]

J

J Mon Mar 21 19:37:49 2016

J  2914.707: [GC2914.707: [ParNew: 2429944K->201272K(2542336K), 0.2970930 secs] 2434346K->205674K(8134400K), 0.2974020 secs] [Times: user=0.57 sys=0.01, real=0.29 secs]

J

J Mon Mar 21 20:04:38 2016

J  4524.371: [GC4524.371: [ParNewJ

J Mon Mar 21 20:04:39 2016

: 2489400K->189944K(2542336K), 0.2774940 secs] 2493806K->194350K(8134400K), 0.2777770 secs] [Times: user=0.54 sys=0.00, real=0.27 secs]

J

J Mon Mar 21 20:17:57 2016

J  5323.128: [GC5323.128: [ParNew: 2478072K->193464K(2542336K), 0.3213820 secs] 2482478K->197870K(8134400K), 0.3215760 secs] [Times: user=0.54 sys=0.00, real=0.32 secs]

J

J Mon Mar 21 20:43:47 2016

J  6873.064: [GC6873.064: [ParNew: 2481592K->191925K(2542336K), 0.2757500 secs] 2485998K->196331K(8134400K), 0.2760040 secs] [Times: user=0.53 sys=0.01, real=0.28 secs]

J

J Mon Mar 21 21:10:51 2016

J  8496.774: [GC8496.774: [ParNew: 2480053K->190968K(2542336K), 0.2680980 secs] 2484465K->195380K(8134400K), 0.2683170 secs] [Times: user=0.52 sys=0.00, real=0.27 secs]

J

J Mon Mar 21 21:35:27 2016

J  9972.839: [GC9972.839: [ParNew: 2479096K->190776K(2542336K), 0.3144690 secs] 2483509K->195189K(8134400K), 0.3146940 secs] [Times: user=0.62 sys=0.00, real=0.31 secs]

J

J Mon Mar 21 22:05:15 2016

J  11761.041: [GC11761.041: [ParNew: 2478904K->196152K(2542336K), 0.2838790 secs] 2483317K->200565K(8134400K), 0.2841570 secs] [Times: user=0.55 sys=0.01, real=0.28 sec

s]

J

J Mon Mar 21 22:37:08 2016

J  13674.220: [GC13674.221: [ParNew: 2484280K->194168K(2542336K), 0.2778400 secs] 2488693K->198581K(8134400K), 0.2780970 secs] [Times: user=0.53 sys=0.00, real=0.28 sec

s]

J

J Mon Mar 21 23:08:08 2016

J  15533.933: [GC15533.933: [ParNew: 2482296K->181048K(2542336K), 0.2575080 secs] 2486709K->185461K(8134400K), 0.2577820 secs] [Times: user=0.50 sys=0.01, real=0.26 sec

s]

J

J Mon Mar 21 23:50:24 2016

J  18070.578: [GC18070.578: [ParNewJ

J Mon Mar 21 23:50:25 2016

: 2469176K->180789K(2542336K), 0.3254240 secs] 2473589K->185202K(8134400K), 0.3256300 secs] [Times: user=0.63 sys=0.00, real=0.33 secs]

J

J Tue Mar 22 00:23:42 2016

J  20067.750: [GC20067.750: [ParNew: 2468917K->181944K(2542336K), 0.2814840 secs] 2473330K->186357K(8134400K), 0.2817180 secs] [Times: user=0.55 sys=0.01, real=0.28 sec

s]

J

[Sriram2009]

Hi Amol.

1. From the first snapshot could you share the web application exception log?

2. Have you tried different desktop & browser?

BR

SS

[shindead1]

Sriram,

I am not able to see web application log. when I click on exception, nothing is happning.

I can see the most of services are stopped status for the affected application serer.

as mentioned, I have already tried with other browsers.

The issue seams to services are not getting up due to depndency failed.

I can see status in jsmon as all process running also MMC shows as Green.

But when I tried to open web url. Only startpage works fine.

All other pages gives the above mentioned error.