cancel
Showing results for 
Search instead for 
Did you mean: 

Not able to change the charm document status via report

Former Member
0 Kudos

Dear All,

I am trying to change status of my charm document via report - CRM_SOCM_SERVICE_REPORT but I am not able to change it. I get the error message - Document XXX refused for technical reasons : ERROR_FREE.

When I check my doc XXX I see some error messages in the message area. This could be the reason why I am not able to change the status. So I am looking for some suggestion how I can clear the error message first ( with a report that will recheck it and save ) and then run the CRM_SOCM_SERVICE_REPORT to change the status.

BR, Alex

Accepted Solutions (0)

Answers (1)

Answers (1)

dillipkumar_r
Participant
0 Kudos

Hello Alex,

Please check the below note for this issue.

1934873 - ERROR: Document refused for technical reasons PPF - Solution Manager


Regards,

Dillip

Former Member
0 Kudos

Thanks Dillip for the reply. But my error is different. I see a note available for it - 1919939. But I cant use this because I want something I can schedule in the background and which will take care of all such doc in one run.