on 03-22-2016 11:48 AM
Dear All,
I am trying to change status of my charm document via report - CRM_SOCM_SERVICE_REPORT but I am not able to change it. I get the error message - Document XXX refused for technical reasons : ERROR_FREE.
When I check my doc XXX I see some error messages in the message area. This could be the reason why I am not able to change the status. So I am looking for some suggestion how I can clear the error message first ( with a report that will recheck it and save ) and then run the CRM_SOCM_SERVICE_REPORT to change the status.
BR, Alex
Hello Alex,
Please check the below note for this issue.
1934873 - ERROR: Document refused for technical reasons PPF - Solution Manager
Regards,
Dillip
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