cancel
Showing results for 
Search instead for 
Did you mean: 

sap marketplace SSO

antonio_voce
Contributor
0 Kudos

   Hi ,

I am unable to make the single sign-on from my browser Internet explore 11, to SAP OSS ( support.sap.com ) because active x problem.

I check active x control and all seems ok , but when i try to apply sap passport it always givbe me the same error:

Error - Applying for an SAP Passport

The SAP Passport was not installed in your browser.
  1. No technical request data was transferred from the previous page. Usually this occurs if ActiveX is not enabled.
  2. Enable 'Active X plugins' in the Internet Explorer:
    Tools > Internet Options > Tab Security  >  Custom Level... > Mark Run ActiveX controls and plug-ins.
  3. Click on Apply for SAP Passport again.

any idea?

Accepted Solutions (0)

Answers (2)

Answers (2)

former_member202592
Participant
0 Kudos

Hi Antonio,

In this case the best approach is to contact SAP Support via an incident. This can be an issue with the browser or with the SAP Passport configuration.

Therefore if you agree with me, the correct component for such issues is XX-SER-SAPSMP-LAUNCH.

Cheers,

Filipe Santos

Former Member
0 Kudos

Hi Antonio,

I'm facing same problem. Did you solve it??

Thanks,
Kaori

0 Kudos

Dear Antonio,

Please follow the below steps :

1. http://service.sap.com
2. On the right side of the page "passport"

3. On the left side you find "Support Programs & Service " -> "Support Services " -> SAP Trust Centre Services" -> "Single    SignOn with your SAP Passport".

4. On the right side of the page you can see a box " Service Corner"  ->"Use the button below to apply for an SAP    Passport".

5. On the next pop -up ,give your S- user id and password.


6. Click on "Apply for SAP Passport" .

Regards

Priya