on 03-21-2016 12:30 PM
Hi,
I am looking for a possibility to update a huge number of tickets. The update should close any selected ticket.
I don't find such functionality.
Regards
Wilfried
Hi Wilfried,
you can also schedule a job as i have mentioned below by creating a variant for report AI_SDK_SP_AUTO_CLOSE
https://scn.sap.com/thread/3810774
Hope it helps
Thanks
Prakhar
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Hi Wilfried,
Please take a look at SAP utility program AI_SDK_SP_AUTO_CLOSE. It may help you close multiple messages in mass. There's a blog here on SCN for this program:
Kindest regards
Paul
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