on 03-07-2016 1:43 AM
I'm having a problem with displaying the output from a standard SAP program; Both the end-user and myself are consistently getting a short dump due to an exception condition of SYSTEM_FAILURE reported in the SAP system (7.02 EHP16). The support team found SAP Note 2039517 which matches perfectly (even to the surrounding code). It says the problem is that there is no Front End available, so we have tried running the offending program with the SAGUI traces on.
This results in the following files (among others) - FWIW, this is the results from a Monday morning, but I got similar results on a Sunday afternoon as well.
sapfewdll_01_0001_01_6976_1524.err.trc
<92=Error(07.03.16 11:08:34.659): Error in RFC and lower layer Error: TSV_TNEW_PAGE_ALLOC_FAILED
function tsvAllocPages
module $Id: //bas/740_REL/src/krn/abap/runt/abtsv.c#5 $ SAP
line 2992
48814724121472412321Session memory
<92=Error : CSapRfc::TrRfcRequest: See RFC trace file or SAP system log for more details
rfc00684_06976.trc
**** Trace file opened at 20160307 110834 AUS Eastern Daylight Time, by saplogon
**** Versions SAP-REL 740,0,89 RFC-VER nU 3 MT-SL
************************************************************
* ERROR TSV_TNEW_PAGE_ALLOC_FAILED
* function tsvAllocPages
* module abtsv.c#5 $ SAP
* line 2992
* parameter 1 488
* parameter 2 1472412
* parameter 3 1472412
* parameter 4 32
* parameter 5 1
* parameter 6 Session memory
************************************************************
Notify Installed UI hook
Points to consider:
has anyone seen this before, or failing that, is there any documentation someone can point me to regarding how to interpret SAP GUI traces ?
What's your kernel level Martin?
You can find this out from SAPgui using System -> Status -> SHIFT+F5
Kernel release and patchlevel.
Regards,
Jude
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Hi Jude,
The kernel is 721, version 300
Turns out there was an RFC error
**** Trace file opened at 20160307 110834 EST, by disp+work
**** Versions SAP-REL 721,0,300 RFC-VER U 3 1498751 MT-SL
Error RFCIO_ERROR_SYSERROR in abrfcsys.c : 8235
ABAP Programm: SAPLOLEA (Transaction: O3O_PACK01)
Called function module: OLE_FLUSH_CALL
User: FF-xxxxxxx (Client: 100)
Destination: SAPGUI (Handle: 1, DtConId: 56DB77A0D14C1220E1008000AC17023A, DtConCnt: 5, ConvId: ,)
EPP RootContextId: 56DC76D74F6F24E0E1008000AC17023A, ConnectionId: 56DCCF911D192380E1008000AC17023A, ConnectionCnt: 1
EPP TransactionId: 56DC77E14F6F24E0E1008000AC17023A
I'm currently investigating the possible causes of the RFCIO_ERROR_SYSERROR error.
thanks
Hello Martin,
Since we don't know what actions you are performing, have you checked
http://support.sap.com/sap/support/notes/2038066 - Consulting: TSV_TNEW_PAGE_ALLOC_FAILED dump when loading from file
Make sure you are not running this program in bactch or background mode because the SAPgui cannot display a dialog box option when running in batch.
Your kernel and disp+work patch may need updating too.
Make sure you are using a recent version of the kernel.
Regards,
Jude
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