GRC AC: User Data not pulled out from LDAP

[Former Member]

Dear all,

I am facing the following error.

We have the following scenario: The data source of our GRC system is a LDAP system

So when we created an Access Request normally we expect the user data pull out is from the LDAP system.

  So I search for users with an specific last name and I found several users into the LDAP system. So I pick up the user Z70194032.

As you can see the data user is not pulled out.

Any advise?

Many thanks,

Sara.

[Former Member]

Hi Sara,

On your screenshot I can see, that you configured LDAP as user search data source.

To get user details from LDAP you also need to set LDAP connector as user detail data source.

Best Regards,

Zoltan

[former_member73766]

Dear Sara,

I think this SAP note will help you with this issue 1715483 - LDAP user is searchable, however user details are missing in Access Request Form

Regards

Rafael