Solution Manager BP Operations Dashboard graphical display not working

[suraj_pabbathi2]

Hi Experts,

We have implemented Solution Manager 7.0, and designed BPO dashboards for some key figures.

At the time of implementation and for long time they are promising and working fine. Suddenly it was stopped working.

I think it is because of some data issue. I was not able to troubleshoot to find the which data might causing this issue.

Can you please provide me some steps where I can enable the graphic display?

Thanks,
Suraj Pabbathi

[keiji_mishima · Accepted solution]

Hi Suraj Pabbathi

It is a sympton when IGS has issue.

If you execute T-CD SIGS and execute test to default IGS destination, you may see error.

By restart solma server (I do not know how to restart IGS only) and I guess IGS may run again.

So the issue will be resolved.

Best Regards

Keiji Mishima