Attachments are not opening in SAP Document viewer

[Former Member]

Hi Experts,

We are attaching PDF documents into archive server using store business document option in GOS. When we try to display attached document using attachment list option in GOS , SAP document viewer is opening but document is display in native Adobe reader.

What need to be done to open pdf documents in Document viewer itself?

Regards

Raja

[cris_hansen · Accepted solution]

Hello Raja,

Please check the settings in t-code OAG1. There is a sub-section called "Viewer Settings WEBGUI", with two radio buttons:

( ) Use HTML Control

(*) Call Internet Browser

The second one is the default. You can try switching to the first and see whether the document viewer works.

Kind regards,

Cris