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Rule of thumb for configuring work processes/ RFC handling

Dear experts,

we're running an EWM test system and prepare for go-live. We have18 communication points that send and receive (JCo based) data to/from EWM via RFC. In addition we have around 50 concurrent users (forget this for the moment).

I wonder about the following:

    1. How many workprocesses can an application server handle before we should create another instance? The test system is a 64GB, 8 CPU, 8000 SAPS server, the production system a 384GB, 16 CPU, 48000 SAP server. Can I configure it for 120 DIA, 8 UPD, 2 UP2, 5 BTC, 2 SPO? Background: We don't have significant batch jobs running (never see more than two active) and all communication is RFC based with >40 calls coming in per 100ms at peak.
    2. We see delays in RFC handling. Trx. SAT shows sometime 10secs or more:

      A wireshark trace however indicates that it's the SAP Server who doesn't respond for 10 secs. I wonder if something in the gateway must be configured or checked? We are not clear where the time is consumed. The same call would normally take 300ms (not 10secs).

I would appreciate some ideas from the experts here. We are on Netweaver 7.4 SP11.

Kind regards,


Former Member

Hello Gunter,

Your calculation is correct.

According to that SAP Help page you mentioned, 80 WPs would be a good number.

The "blockade handling" is related to the "dynamic work process" feature of the SAP kernel.

When all work processes of a certain type are busy (let's say all your 4 UPD processes are busy), and the Dispatcher receives another request of that type (UPD, in this example), the Dispatcher can create a dynamic, temporary work process.

If the "blockade handling" number increases too much in a short period, it would be good to consider increasing the number of work processes of the affected type.

This WIKI page has information about the dynamic WPs.

Dynamic work processes configuration - Application Server Infrastructure - SCN Wiki

Kind regards,


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