Process Control - Sign Off

[mmanara]

Hello All,

I'm setup Sign Off workflow in GRC PC 10.0 SP13.

Post installation activities (overall event linkage configuration) seems OK. Also the role assignment to the organizations. Also the Sign Off flag into the organizations.

Once scheduled the Sign Off workflow everything is OK and the workflow in planner is completed without any errors

However no workflow is generated, no workitem is sended to the owner.

Any ideas?

Thanks.

Massimo

[Former Member · Accepted solution]

Hello Massimo,

Firstly, confirm if the event linkage is activated like the picture below:

Secondly, check whether the event queue background job is active:

Regards,

Fernando

[mmanara · Accepted solution]

Thanks Fernando. The reason was the second (background was not active)!

Massimo

[Former Member]

Hello Massimo, Schedule a new plan with SWELS (transaction) swtich activated. Afterwards, go to transaction SWEL and check whether the workflow was found or not. If not, check again the event linkage configuration for this specific task and the automatic workflow configuration to check if anything is missed. Best Regards, Fernando Bassuino

[mmanara]

Many thanks Fernando!

The trace was active. I confirm the workflow is created (see image below). But not other events.

Let me know.

Thanks,

Massimo