Introscope Agent failes to connect

[former_member246431]

Hello,

after an Functional Upgrade Check we upgraded the Introscope Wily4Java package to 8.2.4.3.

1. Enabled Maintenance Mode for SMD
2. Deployed the Packages via SDM
3. Disabled Maintenance Mode for SMD

After this I started SM Workcenter to reinstall Bytecode Adapter but it failes for all Java Instances.

With following Error:

Enterprise Manager running fine and was restartet, all Diagnostic Agents running fine and are seen as grren in Agent-Admin:

The "Introscope Host Adapter" Installation is fine as well:

And also here following error:

for this error i checked Note 1840897

But JAVA_HOME is set, no old Software components are found in LMDB and LM-Service is 7.10 SP13 Patch 04

Did I forgot something ?

Thanks for the Help !!

Best regards

Lukas

[harshavarddhan_pandeya · Accepted solution]

Hi Lukas, Please do below checks: 1. Refer note 1793553 2.User created during  managed system configuration --> Step 4. Enter System parameters assigned to SAP_J2EE-ADMIN group and SCS port assigned. 3. SM_COLL_ has required roles. Regards, Harsh

[former_member246431 · Accepted solution]

Hi, thanks very much!!! I had Wily 8.2.4 Patch 3 installed and downgraded to 8.2.4 Patch 1 and now all is working fine. The Note 1793553 mention Note 1273028 which says for 8.2.4 Patch 3:

Introscope agent binaries changed back to patch level 8.2.4.0 due to an issue with 8.2.4.1 causing high CPU load on managed system

And 8.2.4.0 had the known bug mentioned in 1793553.