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Failed to enable

Former Member
0 Kudos

I am following the OpenSap tutorial Introduction to HANA Cloud Platform. In week six we are told to go to tour trial cloud account and open the SAP HANA Portal. In my case it was not active so I clicked the activate button.This failed to activate. The trouble shooting guide provides no solution. Can somebody advise me how to address this problem.

Thanks

Cliff

Accepted Solutions (0)

Answers (2)

Answers (2)

mrbass
Participant
0 Kudos

Solution

  1. Check whether the Portal service is enabled.
  2. Retry enabling the workflow service.
  3. Check the Questions & AnswersInformation published on SAP site.
  4. Open a ticket as described in https://launchpad.support.sap.com/#/notes/1888290Information published on SAP site
boaz_wimmer
Explorer
0 Kudos

Hi Cliff,

I was able to register a new user to hanatrial and enable the cloud portal service.

There might have been a temporary issue which resulted with a failure.

Please try to use the Enable button again.

If the issue is still reproducible, please let us know and we will continue the investigation.

Also, please let us know when (day & time) did you try to enable the service?

Thanks, Boaz

SAP HANA Cloud Portal DevOps

Former Member
0 Kudos

After a delay of several hours and about eight attempts it activated.

Thanks

Cliff