SUM SP16 - abap part hanging

[Former Member]

Just after starting SUM on ABAP tab we see:

50% -> Process is in running state

Current Phase: MOD_SELROADMAP/READ_SHAREDINPUT

#!--------------------------------------------------------------

#!---- MASKING file "SIC_StdOut.txt" from "E:\usr\sap\PAM\SUM\abap\tmp"

#!---- TIME: 20160219110412  PHASE: MOD_SELROADMAP/READ_SHAREDINPUT

#!--------------------------------------------------------------

SAPup> Starting subprocess in phase 'READ_SHAREDINPUT' at 20160219110412

    ENV: DBMS_TYPE=ada

    ENV: JAVA_HOME=E:\usr\sap\PAM\SYS\exe\jvm\NTAMD64\sapjvm_4.1.042\sapjvm_4

    ENV: PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC

    ENV: Path=C:\Program Files\EMC NetWorker\nsr\bin;E:\jdk1.4.2\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Windows Imaging\;C:\Program Files\HP\HP BTO Software\lib;C:\Program Files\HP\HP BTO Software\\bin;C:\Program Files\HP\HP BTO Software\\bin\win64;C:\Program Files\HP\HP BTO Software\\bin\win64\OpC;E:\usr\sap\PAM\DVEBMGS02\exe;E:\usr\sap\PAM\DVEBMGS00\exe;E:\sapdb\clients\PAM\bin;E:\sapdb\clients\PAM\pgm;E:\sapdb\programs\bin;E:\usr\sap\PAM\SYS\exe\uc\NTAMD64;E:\usr\sap\PAM

    ENV: SAPSYSTEMNAME=PAM

    PWD: E:\usr\sap\PAM\SUM\abap\tmp

EXECUTING E:\usr\sap\PAM\SUM\abap\bin\sdt_sic_client.bat "get|EHPStackFile|ABAP|false"

null

SAPup> Process with PID 9380 terminated with status -1 at 20160219110412!

AND

iN LOG READ_SHAREDINPUT:

1 ETQ201 Entering upgrade-phase "MOD_SELROADMAP/READ_SHAREDINPUT" ("20160219110123")

2 ETQ367 Connect variables are set for standard instance access

4 ETQ399 System-nr = '', GwService = 'sapgw' Client = '000'

1 ETQ200 Executing actual phase 'MOD_SELROADMAP/READ_SHAREDINPUT'.

4 ETQ399 Started by dual stack UI, setting slui_type to dual stack.

3 ETQ120 20160219110406: PID 10108 execute 'E:\usr\sap\PAM\SUM\abap\bin\sdt_sic_client.bat "get|COMMONPART|ABAP|false"', output written to 'SIC_StdOut.txt'.

3WETQ123 20160219110407: PID 10108 exited with status -1 (time 0.000 real)

4 ETQ399 Could not get value from shared input but this is not fatal.

3 ETQ120 20160219110407: PID 228 execute 'E:\usr\sap\PAM\SUM\abap\bin\sdt_sic_client.bat "get|Scenario|ABAP|false"', output written to 'SIC_StdOut.txt'.

3WETQ123 20160219110407: PID 228 exited with status -1 (time 0.000 real)

4 ETQ399 Could not get value from shared input but this is not fatal.

3 ETQ120 20160219110412: PID 9380 execute 'E:\usr\sap\PAM\SUM\abap\bin\sdt_sic_client.bat "get|EHPStackFile|ABAP|false"', output written to 'SIC_StdOut.txt'.

3WETQ123 20160219110412: PID 9380 exited with status -1 (time 0.000 real)

4 ETQ399 Could not get value from shared input but this is not fatal.

3 ETQ120 20160219110412: PID 644 execute 'E:\usr\sap\PAM\SUM\abap\bin\sdt_sic_client.bat "get|DownloadDirectory|ABAP|false"', output written to 'SIC_StdOut.txt'.

3WETQ123 20160219110412: PID 644 exited with status -1 (time 0.000 real)

4 ETQ399 Could not get value from shared input but this is not fatal.

3 ETQ120 20160219110412: PID 10192 execute 'E:\usr\sap\PAM\SUM\abap\bin\sdt_sic_client.bat "get|COMMONPART|ABAP|false"', output written to 'SIC_StdOut.txt'.

3WETQ123 20160219110412: PID 10192 exited with status -1 (time 0.000 real)

[Former Member · Accepted solution]

Hi!

Just continue on the java side, 'cause abap side is waiting from data that you need to introduce in java side.

continue in java until phase where you introduce upgrade keyword.

Then abap part will continue.

Regards

[Former Member · Accepted solution]

Thanks, but I have to say it is really strange behaviour. There should be anny message that SUM is waiting for acction in Java part.

[Former Member · Accepted solution]

Oh, well. SUM and "strange behaviour" goes hand in hand.

[Former Member]

Patch 3 for SUM 1.0 16 was released yesterday. And - tadaa - it works.

Now I will tell this my SAP"support" guy in my customer message.

[Former Member]

yes, also for me it works with patch 3 for SUM 1.0_16 and related "The update in part ABAP hangs in the phase: MOD_SELROADMAP/READ_SHAREDINPUT at 50% " you should continue with java part till "Current step: Waiting for a SUM ABAP event" appears on SUM JAVA side, then continue with ABAP part.

I running the update of dual-stack system, SAP PI 7.3.

[former_member4958]

Hi experts.

We downloaded SUM SUM10SP16_3-20006543.SAR and have the same problem, that ABAP and JAVA hangs and don't let us continue.

Any doubt about this problem?

Thanks

Marcos

[Former Member]

Hi Marcos,

since SUM10SP16_3 this problem is solved in our environment.

But perhaps for your operating system the bug is not fixed already? We are using the SUM for AIX 64Bit.

Best wishes

Ralf

[former_member4958]

Hi Ralph, thanks for reply.

We downloaded latest SUM (SUM10SP16_6-20006543), after that we could use it as expected for.

Thanks

Marcos

[Former Member]

Thanks Ralf

This worked

Switch to the Java tab page and continue the update procedure.", and Java side tells me:

"Current step: Waitign for a SUM ABAP Event

[khampariamukesh]

Thanks for the initial solution -

The next issue solution is - Just press ENTER..

The percentage was 54% .. I waited for long time then press ENTER that worked for me..

the next screen -

wait for few minute, it will ask for DDIC pass

Reg,

Mukesh Khamparia

[Former Member]

Hello,

1. please, upgrade the sap host agent to the latest version

2. delete old SUM

3. start SUM again

Kind regards.

Quan Jin

[Former Member]

I got an update from SAP that they created a fix for this problem which will be included in the new patch for SUM (16_3)

[Former Member]

Hi Nicolas De Corte

could you give as the update form SAP?

Br,

Gabriel

[Former Member]

Hi,

SAP responded that there will be a fix for this in the new SUM patch 16_3.

This should be available one of these days.

Kind regards,

Nicolas

[Former Member]

We didn't change startup.props...

It looks like this:

DWPLSystem=false

skipFinalJ2EERestart=false

#instanceHostName=

#SID=

#autoinput=/usr/sap/<SID>/SUM/sdt/param/BatchModeInputFile.xml

autoInputSkipDowntimeDialog=false

Just got a response from SAP to change file SUM\sdt\data\SharedInputCatalog.xml setting value "true" to "false" in line <Property value="true" setBy="SUM.DETECT.execute.common-detect-system.1.common-detect-system" key="ABAP">

And then cancelling SUM and refreshing the browser.

However the refresh sets the value automatically back to "true", so that didn't work either...

[Former Member]

I suppose that you have modified the SUM\sdt\param\startup.props as indicated in the SAP Central Note SUM SP16 2197897.

I delete the directory SUM, decompress SUM archive file and I restart the SUM without the addition of the line Scenario=SYS_INFO_EXPORT in this file and I was able to move on the next step of the SUM part ABAP after having given the information at the level of the Java part.

If you did not modify this file, I cannot help you. In my case, it resolved my problem.

[Former Member]

Hello,

We have exactly the same problem...

ABAP side says it has nothing to do and the JAVA side says it's waiting for ABAP...

We created an incident but no response yet.

Anyone more lucky?

Kind regards,

Nicolas

[Former Member]

We also opened a customer message, but no qualified answer until now. I also tried the newest SUM Patch (16_2) from last week, but no improvement.

Unfortunately SAP removed all old SUM Releases from service marketplace, so they really need to get SUM 16 running.

[Former Member]

We came to the same conclusions...

[Former Member]

Hello,

I have exactly the same problem and I want to update the solman to SPS 14 quickly.

The update in part ABAP hangs in the phase: MOD_SELROADMAP/READ_SHAREDINPUT at 50% and the update in part Java waits for a SUM ABAP event.

I nevertheless followed the recommendations of the SAP central note 2197897 of SUM 1.0 SP16.

Do you find a solution ? I created an incident to SAP Support in very high.

Best regards,

Anne-Marie

[Former Member]

Same problem patching Solution Manager 7.02 SP 12 with the new Java Patches. ABAP side states:

"Since such updates are purely Java-stack related, there are no steps to be performed on SUM ABAP side.

  Switch to the Java tab page and continue the update procedure.", and Java side tells me:

"Current step: Waitign for a SUM ABAP Event"

What a wrecked software....

[Former Member]

Hallo,

have you tried to update JAVA using SUM and ABAP using SPAM. This is a supported option.

Refer to 2155664 - Central Note - Software Update Manager 1.0 SP15 [lmt_006]

Regards

Thomas

[Former Member]

I only need some java patches. There is nothing to do for the ABAP stack. Only SUM - but this is, what fails.

I tried this with SUM 1.0 SP 15, but this release does not work with manually prepared directories.

[wilfredo_barrantes]

Hi Bruno.

We have same problem with SUM SP16 patch 1. .. Did find a solution?

[Former Member]

Not yet.

[Former Member]

Options:

• Refresh browser and if that doesn't work:
• Stop HostAgent, restart SUM and reconnect. SUM should continue from the point where it failed

[Former Member]

It does not work.

[Former Member]

What does not work? The refresh or restarting SUM?

[Former Member]

• Check most recent log files in E:\usr\sap\PAM\SUM\abap\log
• Check Windows event log in regards to PID exit status -1

[Former Member]

Hi Bruno, did find a solution? I'm running into the same problem, I want to update my solman to sps14, but I'm stuck on:

Current Phase: MOD_SELROADMAP/READ_SHAREDINPUT

Regards

[Former Member]

Not yet. I have also tried with SUM SP15 and SUM SP16 patch 1 (released on 19th of February) but I still observe the same problem.

[Former Member]

Yes I tried with those too and it is the same, I downloaded SP14 path 10 and executed like all way with just STARTUP.BAT with out registering in host agent  and that is the only ways it works   connecting to http://hostname:4239  but I don't know if it is supported.

Regards

[Former Member]

hi Ramon,

tried this too (on AIX), but I only get an error message that I should use the common SL GUI instead?

Regards

Ralf

[Former Member]

Just continue on java side, eventually both parts will sincronize. Regards

[Former Member]

Above it according Solution Manger 7.1 Patching.

[former_member182967]

Hi Bruno,

What is recorded in SIC_StdOut.txt and have you retry this step after error?

Regards,

Ning

[Former Member]

SIC_StdOut.txt you have in my frist message.

I am not able to retry while it is hanging. All the time I observe 50% and it is in progress.