PR Approval App - workflow Item not disappearing

[Former Member]

Hi Experts,

I am Implementing SAP FIORI for a client, Purchase Requisition Application.

The Application works Perfectly in the Quality as required, but in the Production,

we are facing a problem regarding the workflow.

PR when created is seen the Launch pad of the approver, when the user approves the item the notification says "PR approved"

but the work-item is not disappearing. The PR is approved in the Backend. as per the workflow log the status of the workitem in "ready"

even after approval, the status is not changing to "completed".

I am using the standard workflow for the PR Item level approval. "WS00000038"

Thanks in advance.

[dork_nubla]

Hi Aravindh,

Please check the logs in tcode SWEL right after approving the PR Item Workflow. You should be able to see Object Type "BUS2009"  with event "RELEASED" there. If not, you need to check all the tasks in WS00000038 and reactivate it.

Cheers,

Dexter

[former_member183134]

Hi Aravind,

The task in Asynchronous task which means work item will get disappear.. once the terminating event triggered... please check in SWEL tcode.. whether terminating event triggered or not (example: Released, rejected, reset, significantly changed)  and also synchronize the WF buffer by using tcode SWU_OBUF.

Thanks,

Anand

[saurabh_vakil]

Hi,

Are you using item level release or overall release workflow? In case of item level release suppose if there are 3 items in a PR then user will get 3 work items in the inbox, each corresponding to 1 item.

Regards,

Saurabh

[Former Member]

Hi Vakil,

Thanks for the quick reply,

The workflow is Item level release workflow. PR with 2 items where created and approver received

2 PR in the Launch pad, he approved the PR with the PR app, but the 2 items still remains in the

user launchpad. but the approval action reflected in the backend system approving the PR.

Regards

Aravindh