Disp+Work.exe getting stop after upgrade windows 10

[ipravir]

Hi,

I have installed SAP Netweaver 750 version on windows 8.1 and it was working fine.Yesterday ihave upgraded with windows 10 and then after disp+work.exegetting stopped.

I have checked the trace file, but not getting any clue,please help me to start my server again.

In server start up process, after icman gets green and then disp+work.exe get shutdown

Log files attached.

Thanks & Regards,

Praveer.

dev_rfc.txt.zip

dev_icm.txt.zip

dev_disp.txt.zip

[isaias_freitas · Accepted solution]

Hello Praveer,

The Dispatcher trace (dev_disp) shows that the work processes are dying.

Fri Feb 12 22:53:09 2016
*** ERROR => DpHdlDeadWp: W0 (pid 4164) died (severity=0, status=0) [dpxxwp.c     1395]
DpWpRecoverMutex: recover resources of W0 (pid = 4164)

********** SERVER SNAPSHOT 1 (Reason: Workprocess 0 died) - begin **********
(...)
Fri Feb 12 22:53:09 2016
*** ERROR => DpHdlDeadWp: W15 (pid 9132) died (severity=0, status=0) [dpxxwp.c     1395]
DpWpRecoverMutex: recover resources of W15 (pid = 9132)
DpSkipSnapshot: delayed snapshot exist, skip new snapshot
*** DP_FATAL_ERROR => DpWpCheck: no more work processes
*** DISPATCHER EMERGENCY SHUTDOWN ***

Please attach the dev_w0 trace to this thread.

Regards,

Isaías

[ipravir · Accepted solution]

Hi lsaias,

Please find below information from dev_w0 file.

Regards,

Praveer

dev_w0.txt.zip

[former_member185239 · Accepted solution]

Hi Praveer,

SAP system is not able to recognize your host as a result icm is not starting which in turn stopping the disp+work

MMX: use precise segment size globally

M  ***LOG Q0I=> NiPGetHostByName: 'IPRVSAP.domain.name' not found: getaddrinfo [D:/depot/bas/745_REL/src/base/ni/ninti.c 896]

M  *** ERROR => ThSetGwParam : NiHostToAddr IPRVSAP.domain.name failed [thParam.c    3422]

M  in_ThErrHandle: 1

M  *** ERROR => ThInit: ThProfileRead (step TH_INIT, thRc ERROR-CORE-INIT_FAILED, action STOP_WP, level 1) [thxxhead.c   2456]

With Regards

Ashutosh Chaturvedi

[ipravir · Accepted solution]

Hi Ashutosh,

Yes, based on the dev_w0 file, I have maintained the host name as

ip address  IPRVSAP IPRVSAP.COM

But still getting the same error.

regards,

Praveer.

[former_member185239 · Accepted solution]

Hi Praveer,

Follow the below steps

- open the cmd

- type the below command

  hostname

check the output.

- run the below command

ping IPRVSAP.domain.name

Paste the output of each command

Also maintain the hostname in hosts file

<IP> IPRVSAP.domain.name  IPRVSAP

then try to start the sap system.

With Regards

Ashutosh Chaturvedi

[ipravir · Accepted solution]

Hi Ashutosh,

I tried with all above option and maintained the IP address and Host Name into hosts file, but still getting the same error.

Is somewhere else or something i am missing to maintained in files.

Regards,

Praveer.

[former_member185239 · Accepted solution]

Hi Praveer,

Paste the new dev_w0 log file.

With Regards

Ashutosh Chaturvedi

[raquel_gomez · Accepted solution]

Hi Praveer,

Please attach new dev_disp and new dev_w* trace file to see if the error is still the same:
NiPGetHostbyName: 'IPRVSAP.domain.name' not found: getaddrinfo
TheSetGwParam :  NiHostToAddr IPRVSAP.domain.name failed 

Regards,
Raquel

[ipravir · Accepted solution]

Hi Ashutosh,

Please find the attached dev_w0 file.

Still displaying the same error.

Regards,

Praveer.

dev_w0.txt.zip

[ipravir · Accepted solution]

Hi Raquel.

Please find the attached files.

Regards,

Praveer.

dev_icm.txt.zip

dev_rfc.txt.zip

dev_disp.txt.zip

[raquel_gomez · Accepted solution]

Hi Praveer,

The error "NiPGetHostByName: 'IPRVSAP.domain.name' not found: getaddrinfo" can be caused by wrong hostname resolution settings.
Please check your DNS servers (or operating sistem "hosts" file) and check this hostname resolution. Then, try to start instance again.

Regards,
Raquel

[ipravir]

Thank you Ashutosh and Raquel for help, now server is up.

Note:  In windows 8.1 i have maintained two hostname in hosts file and it's was working fine but in windows 10 only the exist hostname should maintained with IP address.

Thanks again.

Regards,

Praveer.