Where do the comments we placed in My Inbox being saved?

[lino_magpantay]

Hi Experts,

I just implemented SAP My Inbox and I got the following questions:

1. Upon approving / rejecting any request in My Inbox, a pop-up window is displayed and we can input our comment in the window, where can I find those values in the back-end? is there a tcode that I can check? I tried checking the workflow that triggers it but I didn't see any of those comments I put in the Web Browser.

2.  There is also a comment section in the My Inbox, is there a way to view it in the back-end?

[lino_magpantay · Accepted solution]

I finally got the answer. There is a configuration in SPRO that will accept the comments that you posted.

[masa_139 · Accepted solution]

Hi Ryan,

Please share the details.

Regards,

Masa / SAP Technology RIG

[Former Member · Accepted solution]

Hello Ryan,

Can you please share what configuration is required to save the comments.

Thanks

Anand

[Former Member · Accepted solution]

@ Lino,

Please share what SPRO setting you did ?

[saurabh_vakil]

Hi,

Check the workflow container in the back end system. There will be some container element like IM_TEXT as shown in below snapshot, that will hold the value of the comment text entered while approve/reject of the work item from My Inbox.

Regards,

Saurabh

[lino_magpantay]

Hi,

I tried looking for that but there are no text on it. Are there any other containers that I need to check?

Regards,

Lino

[saurabh_vakil]

You can check with your workflow team member - the value should ideally be captured in some element within the workflow container itself.

Regards,

Saurabh