Hello experts,
In summary- the system is not sending invoices once they have been created.
For example I 'print' invoices as below selecting 'Use-Email' with an E-Mail sender alias which has been configured on our exchange server (which has worked for other process areas)
When I print the invoice- you can see its type is 'E-mail'- indicating that it should trigger an email- however it doesn't. This also isn't an issue with master data as both the Customer and Master Tenant in this example has email addresses maintained.
Now this could be a configuration issue, within RECACUST I have maintained the settings for email within Correspondence Application
As you can see for Invoice- I am allowing emails for A520 (invoicing):
What I can't understand is what is triggering the email, I am using a user which has setup the exchange server and on SCOT/SOST I can not see any errors (it isn't even triggering the email). Within other areas we sending emails so this issue seems to be within RE-FX but I cannot work out where.
Many thanks in advance,
Bret
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Answers (1)
Hello Bowden,
I have maintained two addresses on the Business Partner:
I am really confused what the issue is- can you assist?
Many thanks,
Bret
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