Value Based Service Contract

[Former Member]

Hi All,

Ours is a service organization where we provide services to customers and bill them.

Sometimes customer buys service contract from us for which we use standard order type "WV".

We have a requirement as follows.

Customer buys a service contract worth USD1000, so he will get free services until he reaches that amount, once he reaches the USD1000, he will be receiving invoices for services...how do we address this situation using service contract.

Thanks

MAK

[Former Member]

Maintain a discount condition type ZXXX.

Go to V/06 and enter ZXXX.

Check the option "Condition Update".

In condition records maintenance for ZXXX, click on the 'Additional Data' tab.

Enter the contract value (1000$)

Maintain discount rate as 100%.

Maintain other standard settings in the pricing procedure for ZXXX.

Thanks

Atul