saplikey error: failed to load shared library when connecting to the database

[former_member203029]

Hi all,

When am trying to apply license through saplikey in SAP Net-weaver 7.3  am getting the following error failed to load shared library when connecting to the database.

Please find the screenshot for reference. The database is SQL 2008 R2.

I tried with both <SID>ADM and through Admin like user , Kindly let me know how to resolve the issue.

Thanks in advance.

Kaushik G

[Sriram2009]

Hi Kaushik

Refer the SAP KBA for the error message " saplikey error: failed to load shared library "

1867071 - saplikey: failed to load shared library when connecting to the database

Regards

SS

[former_member203029]

Hi Sri Ram,

Honest mistake , rectified it ,  while requesting for the SAP License Key I applied for MYSQL (for which I had to apply  Microsoft SQL Server) Now everything's working fine even through am getting the same error 

Cheers for the prompt reply guys!!

Kaushik G

[Sriram2009]

Hi Kaushik.

Thanks for your info.

You kernel &DBSL patch level are same?

Could you share the latest log?

Regards

[former_member203029]

Hi Sriram,

No they are not on the same patch level. Am sending the dev_likey log as an attachment.

Regards,

Kaushik G

[Sriram2009]

Hi Kaushik.

Thanks for your information.

1. Are you log on in SIDADM user id ?

2. Refer the SAP Note 1508287 - New installation using saplikey instead of using saplicense

Regards

SS

[manish_singh13]

Hi Kaushik,

Please check below link:

https://help.sap.com/saphelp_nw73/helpdata/en/c3/e84ae90d9d427e92b0ceb69292ef4f/content.htm

As per your logs it shows that dbms_type environment variable is not set. Please check it and try.

Thanks,

MPS

[former_member203029]

Hi Manish, We have already maintained those values in the Environmental variables. Thanks & Regards, Kaushik G

[Sriram2009]

Hi Kaushik.

Are you logon as SAP SIDADM user id at OS level to execute the SAPLIKEY command?

Regards

SS

[former_member203029]

Yes, I tried logging in as SIDADM and through sidadm like user but no luck.

regards,

kaushik g

[manish_singh13]

Hi Kaushik,

Can you please copy system's DEFAULT profile parameters here? Also please paste screenshot of ENV variable for your SIDADM.

Thanks,

MPS

[Sriram2009]

Hi Kaushik.

Have you used the SAPLIKEY command on NW 7.3 systems before? Normally we use transaction code slicense.

Regards

SS

[mervin_joseph]

Hi Kaushik,

What is the kernel version??

If you are using lower than kernel 7.20_ext then please upgrade the kernel and retry.

Best Regards,

Mervin Joseph

[former_member203029]

Hi Joseph,

The Kernel version is 7.20_ext , we have the latest Kernel applied.

Please find the screen shot for reference.

Regards,

Kaushik G

[Sriram2009]

Hi Kaushik.

1. Have you update the kernel and DBSL patch  in shadow instance? as mention in the SAP Note 1867071?

2. Could you share the full log as attachment?

Regards

SS