Lumira Desktop: Empty list in 'Select a Source'

[Former Member]

Dear All,

Can someone provide me thought on why my SAP Lumira Desktop does not show/list any sources. The screen is empty without any source listed there, when I go to File > New > Add New dataset.

A few of our users(not all) have this error.

Version: SAP Lumira 1.29

[TammyPowlas · Accepted solution]

Please use the camera icon and upload a screen shot of what you are asking - are you saying you don't see Excel as a data source?

[Former Member · Accepted solution]

Powlas, there are no options under 'Select a Source'. Please see screen below.

And this happens only for just a couple of users. All others have them listed.

Without Datasets -

[TammyPowlas · Accepted solution]

I've never seen that before; can you uninstall and reinstall version 1.29.3?  Does your system meet the Lumira prerequisites (e.g. 64 bit operating system...)

[Former Member · Accepted solution]

The uninstall and install did not fix. Strangely, when the LumiraGovernance.Properties file is deleted, the user is able to view the options.

The same file does not give any issue on my system.

Yes, the user has a 64-bit Operating System and Pre-requisites are met.

[TammyPowlas · Accepted solution]

What is contained in the Lumira Governance properties?  Have you compared contents with those who can see the datasources?

[Former Member · Accepted solution]

Yes, I copied that file from the users machine to my machine, I see no issue.

The same file seems to be an issue in users machine.

[TammyPowlas · Accepted solution]

I wonder if you could set up a trace to help troubleshoot?  See

[Former Member · Accepted solution]

OK, Powlas, that will be my next troubleshooting step. Thank you for the inputs.

[Former Member · Accepted solution]

When I login to Lumira on the users machine, I can see the list, but when he logs in, he is unable to see them.

Is this related to security? If so, which area in the CMC controls this security?

[TammyPowlas · Accepted solution]

Sorry for the delay - please see this blog: