Problem with the activation of message tracing in HCI

[former_member587968]

Hello,

we are having trouble activating the message tracing functionality in HCI.

We've asked SAP for the activation of the functionality which was confirmed afterwards. We have assigned AuthGroup.BusinessExpert to the user group and configured the trace level of the Iflow (Header and Body).

But when trying to trace a message the information "No trace payloads available; trace may be switched off or trace was removed post 24 hours" pops up.

Any idea why we cannot trace messages?

Thank you.

[former_member587968 · Accepted solution]

We had to assign additional roles as written here:

SAP HANA Cloud Integration (External)

[former_member182004 · Accepted solution]

Hi Johannes,

I'm having the same issue, do you know if your solution also applies for -SAP HANA Cloud Integration Trial Program-?

I'm using the trial and I can't trace the messages.

Regards,

  Juan.

[Former Member · Accepted solution]

Hi Juan Manuel,

I would like to know if you could solve this issue, I'm using the Trial Program, but I couldn´t

make the messages trace.

Regards,

Miguel

[former_member182004 · Accepted solution]

Hi Miguel,

I couldn't solve this issue. A consultant told me that in the Trial Version isn't possible to trace the messages.

Regards,

Juan.