How to differentiate SAP basis error and Function Error from the log received?

[Former Member]

Hello,

I have a question on below.

How to differentiate SAP basis error and Function Error from the log received?

Request you to kindly need a guidance on this topic.

Regards,

Vamsi Krishna.

[former_member185239 · Accepted solution]

Dear Vamshi,

To categorize the problem , you need to analyze the logs properly and scenario.

There are some issues which need to be analyze by both Basis and Functional.

On basis of experience

- Error related to Job failure - BASIS, (BASIS/ABAPER/FUNCTIONAL if the issue is with Z* progarm)

  If the job failed with memory utilization , timeout , taking long time will come to basis afterward it will be handed over to ABAPER or functional based on the scenario and error.

- IDOCS are getting hang : We need to check the RFC, trfc , Inbound ,outbound queues.

- Printer Issue will go to Basis but format of Smartforms and layout should go to ABAPER

- System is getting Hang on running a report or running BW load , then BASIS should initially check the system

  i. how many dialog work process occupied during the load.

  ii. Generate a SQL trace and check sequential read at database level

  iii. Checking DB lock time for the report and deadlock

Accordingly involve the ABAPER which in turn call the functional for tunning the program.

- ERROR related to RFC (BASIS)

- System performance issue due to hardware resources and memory - BASIS

- Transport related issue - BASIS

- System got hang in a particular time - BASIS

- Full GC is occurring several time - BASIS

- Issue with the SSO and Certificate - BASIS.

- ISSUE with Payroll - HR Consultant

- SICF services are not opening - BASIS

Rest depends on how many error you have face in your career.

With Regards

Ashutosh Chaturvedi

[Former Member]

Hi All,

Apologies for the delay...

thank you all for your good suggestions.

Actually its a critical question which i faced in one of the discussions. please share me if anyone having any blog details regarding this topic.

Thanks & Regards,

Vamsi krishna.

[Sriram2009]

Hi Vamsi.

All depending on the error message or log. Could you share the error message where you are getting if possible share the screen shot?

Regards

SS

[former_member182505]

Hello Vamsi

There is no standard rule for this its depends on issue, it will also come with the experience,

if you have the log we can recommend you, or else give us more details about your situation ,

Thanks

Sadiq 

[former_member183044]

Sadiq,

Nailed it

Regards

Praveen

[Former Member]

please elaborate your query and if possible paste / attach the error log.