on 02-03-2016 3:37 PM
How can I Unlock a document by a user that is no longer an active user.
Thanks
Sophia
Hi,
try SM12 transaction. Put user name and run transaction, it will list all objects locked by that user.
Regards,
Dev.
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Just a comment to this: if the user has more than one lock entry, how to find the entry to delete?
The lock is on table CRM_ORDERADM_H (CRM document header). The lock argument is a number composed of the client number and a CRM transaction GUID.
To find out the CRM transaction GUID, you can go to SE38, run report CRM_ORDER_READ, and enter as transaction ID the incident number . In the results, when you click on the first structure, you will get a view that shows the GUID.
So, to sum up , the lock entry to delete contains the transaction GUID as the 'lock argument' field.
Best regards,
Miguel Ariño
Hi Sophia,
Could you please provide more information on this - What document are your trying to unlock, where is the document etc.
Regards,
Rajesh
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