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Document Lock

Former Member
0 Kudos

How can I Unlock a document by a user that is no longer an active user.

Thanks

Sophia

Accepted Solutions (0)

Answers (2)

Answers (2)

dev_parbutteea
Active Contributor
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Hi,

try SM12 transaction. Put user name and run transaction, it will list all objects locked by that user.

Regards,

Dev.

Miguel_Ariño
Advisor
Advisor
0 Kudos

Just a comment to this: if the user has more than  one lock entry, how to find the entry to delete?

The lock is on table CRM_ORDERADM_H (CRM document header). The lock argument is a number composed of the client number and a CRM transaction GUID.

To find out the CRM transaction GUID, you can go to SE38, run report CRM_ORDER_READ, and enter as transaction ID the incident number . In the results, when you click on the first structure, you will get a view that shows the GUID.

So, to sum up , the lock entry to delete contains the transaction GUID as the 'lock argument' field.

Best regards,

Miguel Ariño

r_rajeshkumar
Active Participant
0 Kudos

Hi Sophia,

Could you please provide more information on this - What document are your trying to unlock, where is the document etc.

Regards,

Rajesh