on 02-02-2016 8:31 AM
Hi,
I have configured SAM for systems in Solman 7.1 EHP13, but unfortunately the service times was set up incorrectly on tab 6 in solman_setup -> Service availability management. Now I am unable to change them as the service is active. Also have tried to delete at all and start from scratch but again not able because service is active. Does anybody manage to change already assigned and active service times or deactivate service somehow?
Thanks in advance,
Biser
Hi
Are you talking about service patterns here, if yes they can be deleted and recreated again altogether in SAM
Thanks
Rishav
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Hi,
No I am talking for already defined and active service time. Following solman_workcenter->technical administration->SAM->maintain service time:
What ever I try (Schedule, delete or go-to -> available agreed services) I have no success to change the time. If I try schedule receive error that systems already have assigned. With delete the error is that active service can't be removed. And the last possible goto->available agreed services opens screen with gray fields that can't be edited.
I am using solman_admin user with SAP_ALL and all SAM relevant roles that manage to found in pfcg.
Regards,
Biser
Hi
Oh ok..
You can completely overwrite this one.
go to workcenter->Technical administration-> select the system
Go to Maintain service time-> Select your system and to to Schedule. Write your new availability time there.
I had just checked and it will work.
You just need to press the schedule button on your first screen.
Thanks
Rishav
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