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Cannot save a file in WEB IDE

dunayevsky_yuri
Participant
0 Kudos

Hi,

I can't save a controller file in WEB IDE, I get the following errors:

Tried to save the same file on another PC and it worked fine.

Tried to add "?settings=delete" at the end of the url, tried to clear the browser's cache and restart it.

Nothing helped, the error returns.

How do I fix it?

Thanks.

Accepted Solutions (0)

Answers (1)

Answers (1)

michal_keidar
Active Contributor
0 Kudos

Hi Yuri,

We also got your ticket for this issue, thanks.

, can you please assist?

Thanks,
Michal.

liat_b
Employee
Employee
0 Kudos

Hi Yuri,

We are looking into this issue. Could you please provide the latest date & time in which you got the error?

Thanks,

Liat

dunayevsky_yuri
Participant
0 Kudos

I have tried it just now. Same result.

liat_b
Employee
Employee
0 Kudos

Thanks.

When you mentioned it worked on another pc - did you mean you logged in with your user on another pc or was it a colleague's pc?

Thanks,

Liat

dunayevsky_yuri
Participant
0 Kudos

It is a colleague's PC, not mine. I logged in to HCP from his computer with my user/password, and work on the same file. With no problem.

yossi_balan
Explorer
0 Kudos

Hi Yuri

We analyzed the issue and we need more information to understand the process that you did.

Could we have meeting on your problem  ?

Regards,

Yossi

dunayevsky_yuri
Participant
0 Kudos

Sure! Send me email or, if you can pull out the phone number from the profile, just give me a call!

Otherwise, how can I contact you?

yossi_balan
Explorer
0 Kudos

Hi Yuri

please send me mail ( it is on my profile ) and we can seclude a meeting,

Regards,

Yossi

dunayevsky_yuri
Participant
0 Kudos

Your mail is private - I can't see it.

yossi_balan
Explorer
0 Kudos

I changed it to public , can you try again to look on the profile ?

dunayevsky_yuri
Participant
0 Kudos

Yes, the mail has been sent.