Technical container for contacts

[SauMaris]

In the hybris Marketing 1511 sharing of facets (e-mails, phone numbers, etc) are not allowed. Shared facet (e-mail address) is removed from the contact and put to a technical (container) object in the root  table.

There are no references for a contact to container whatsoever. Data is basically lost, if contact with a same facet data is imported in the system.

What is a purpose of removing shared facets from contact data and creating a technical (container) contact?

Regards,

Maris

[former_member52863 · Accepted solution]

Hi Maris,

The technical container in 1511 was seen as imcompele for sharing a facet, you can share it with others based on the container from 1602. For the purpose, yMKT provides shareable flag per origin of contact ID such as EMAIL, FAX and Phone. For instance, familiy members(mother and daughter) would like to use the same phone number.

Thanks,

Shimon

[SauMaris · Accepted solution]

Thank you, Shimon!

I assume to start using new feature coming with a release 1602, we will have to adjust values in the import service and the rest will work out of the box?

Regards,

Maris

[former_member52863 · Accepted solution]

Hi Maris,

The new flag is contained in SPRO customizing, you don't need to adjust your services. However, please confirm existing BAdI code about contct merging condition if you are using the BAdI.

Thanks,

Shimon

[SauMaris · Accepted solution]

Great, thanks!

Maris