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Delivery block field greyed out using VA02

Former Member

‎01-26-2016 10:52 PM

0 Kudos

Hi Experts,

We are having an issue were user is unable to edit Delivery Block under VA02 (Change Sales Order) t-code.


This is because the Delivery block tab is greyed out for this specific user only. For the same order another user is able to edit the Delivery block without any issues as the tab is active for him. The user for whom it works has the exact same set of Security Roles.


This is the same case for all the orders using VA02, so there is no issue with the Orders. Please let me know if this is related to authorizations. If yes, how to resolve the same and if no which team can help in resolving this.


Any advice on this would be helpful.


Thanks,

Arjun

5 REPLIES 5

Former Member

‎01-26-2016 11:03 PM

0 Kudos

Yep, the user is assigned to a different SHD0 screen variant.

Perhaps you are preparing for an upgrade and someone released some transports from DEV system? This user is probably some key user wit access to DEV system, right?

Cheers,

Julius

Former Member
In response to Former Member

‎01-26-2016 11:12 PM

0 Kudos

Hi Julius,

Yes. The user is a key user with access in the Dev system but unfortunately we have not been able to replicate the issue in Dev system. The user is having this issue only in the Production system.

Thanks,

Arjun

Former Member
In response to Former Member

‎01-27-2016 12:26 AM

0 Kudos

Then delete the user from the SHD0 table. They are then assigned to the default screen again like the others.

Most likely a transport problem because the end user has SAP_ALL in DEV...  🙂

Cheers,

Julius

Former Member
In response to Former Member

‎01-27-2016 4:02 PM

0 Kudos

Hi Julius,

Thanks for your help with this. But i checked with the user regarding this and he has mentioned he is not using any variant but using the standard VA02 only.

Please advise.

Thanks,

Arjun

shivshankarthonte
Explorer
In response to Former Member

‎02-01-2016 5:43 PM

0 Kudos

Hi Arjun,

If one user is able to do and not the other one with same roles then definitely this is an authorization issue. It is possible that user buffer is full and you need to reset. Have you tried comparing user profiles?

Can you please let us know if you have any custom table maintained for which user is getting validated for delivery blocks?

Thanks,

Shiv