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error in sum

Former Member
0 Kudos

Dear all,

i am facing error in sum, please guide me.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_API_get_last_error") from "

sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_check_last_io") from "sapcr

ypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_new") from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_duplicate") from "sapcrypto

.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_set_session_by_ssl") from "

sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_clear") from "sapcrypto.dll

"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_set_fd") from "sapcrypto.dl

l"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_accept") from "sapcrypto.dl

l"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_connect") from "sapcrypto.d

ll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_set_verify_mode") from "sap

crypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_set_options") from "sapcryp

to.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_get_state") from "sapcrypto

.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_read") from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_write") from "sapcrypto.dll

"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_peek") from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_pending") from "sapcrypto.d

ll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_set_shutdown_mode") from "s

apcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_shutdown") from "sapcrypto.

dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_free") from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_renegotiate") from "sapcryp

to.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_do_handshake") from "sapcry

pto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_is_session_resumed") from "

sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_get_session") from "sapcryp

to.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_get_state_description_long"

) from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_get_certificate_request_ca_

dnames") from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_CTX_new") from "sapcrypto.d

ll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_CTX_set_default_pse_by_name

") from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_CTX_set_default_verify_mode

") from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_CTX_set_options") from "sap

crypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_CTX_set_session_cache_mode"

) from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_CTX_set_session_cache_max_i

tems") from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_CTX_get_session_cache_numbe

r") from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_CTX_get_default_cipher_suit

es") from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_CTX_set_default_cipher_suit

es") from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_CTX_flush_session_cache") f

rom "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_CTX_free") from "sapcrypto.

dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_CTX_set_protocol_version_fl

ags") from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_CTX_get_protocol_version_fl

ags") from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_get_protocol_version_number

s") from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_get_peer_certificates") fro

m "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_CIPHER_SUITE_get_name_info"

) from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_CIPHER_SUITE_get_info") fro

m "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_CIPHER_SUITE_get_sym_key_si

ze") from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_get_cipher_suite_used") fro

m "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_get_cipher_suite_used_id")

from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_get_cipher_suites") from "s

apcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_get_cipher_suites_peer") fr

om "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_SESSION_set_timeout") from

"sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("SSL_SESSION_get_session_id") fr

om "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("aux_sprint_error") from "sapcry

pto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("th_last_error") from "sapcrypto

.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("th_get_last_error_text") from "

sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("aux_free") from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("aux_free_error") from "sapcrypt

o.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("aux_get_Certificate_n_from_Cert

ificates") from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("aux_get_tbs_DERcode_of_Certific

ate") from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("e_Certificate") from "sapcrypto

.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("aux_get_serialnumber_of_Certifi

cate") from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("aux_get_subject_of_Certificate"

) from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("aux_get_issuer_of_Certificate")

from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("aux_cmp_DName") from "sapcrypto

.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("aux_sprint_DName") from "sapcry

pto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("aux_free_String") from "sapcryp

to.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("aux_free_OctetString") from "sa

pcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("aux_putenv") from "sapcrypto.dl

l"

[Thr 5064] DlLoadFunc successful GetProcAddress("sapcr_init") from "sapcrypto.dl

l"

[Thr 5064] DlLoadFunc successful GetProcAddress("sapcr_done") from "sapcrypto.dl

l"

[Thr 5064] DlLoadFunc successful GetProcAddress("sapcr_get_version") from "sapcr

ypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("sapcr_get_secudir") from "sapcr

ypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("sapcr_set_secudir") from "sapcr

ypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("sapcr_config") from "sapcrypto.

dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("sapsecu_create_CertEntryList")

from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("sapsecu_free_CertEntryList") fr

om "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("sapsecu_sprint_CertEntryList")

from "sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("sap_create_memory_PSE") from "s

apcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("sap_delete_memory_PSE") from "s

apcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("sap_load_memory_PSE") from "sap

crypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("sapcr_set_property_int") from "

sapcrypto.dll"

[Thr 5064] DlLoadFunc successful GetProcAddress("sapcr_get_property_int") from "

sapcrypto.dll"

[Thr 5064] =   disabled FIPS 140-2 crypto kernel

[Thr 5064] =   found CommonCryptoLib (SAPCRYPTOLIB) Version 8.4.41 pl40 (Aug 18

2015) MT-safe

[Thr 5064] =   current UserID: ITLSOLMAN\somadm

[Thr 5064] =   found SECUDIR environment variable

[Thr 5064] =   using SECUDIR=F:\usr\sap\SOM\DVEBMGS00\sec

sapparam: sapargv(argc, argv) has not been called!

sapparam(1c): No Profile used.

sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline

[Thr 5064]   SapISSLComposeFilename(client_pse): using default "F:\usr\sap\SOM\D

VEBMGS00\sec\SAPSSLC.pse"

[Thr 5064] = Client SSL_CTX 000000000717FDE0 pvflags = 192 (TLSv1.0,SSLv3)

[Thr 5064] = The Client SSL_CTX

[Thr 5064] =    provides this ordered list of 11 ciphersuites:

[Thr 5064] =       1.  TLS_RSA_WITH_AES128_GCM_SHA256

[Thr 5064] =       2.  TLS_RSA_WITH_AES256_GCM_SHA384

[Thr 5064] =       3.  TLS_RSA_WITH_AES128_CBC_SHA

[Thr 5064] =       4.  TLS_RSA_WITH_AES256_CBC_SHA

[Thr 5064] =       5.  TLS_RSA_WITH_RC4_128_SHA

[Thr 5064] =       6.  TLS_RSA_WITH_RC4_128_MD5

[Thr 5064] =       7.  TLS_RSA_WITH_3DES_EDE_CBC_SHA

[Thr 5064] =       8.  TLS_RSA_WITH_DES_CBC_SHA

[Thr 5064] =       9.  TLS_RSA_EXPORT_WITH_DES40_CBC_SHA

[Thr 5064] =      10.  TLS_RSA_EXPORT_WITH_RC2_CBC_40_MD5

[Thr 5064] =      11.  TLS_RSA_EXPORT_WITH_RC4_40_MD5

[Thr 5064] = Success -- SapCryptoLib SSL ready!

[Thr 5064] =================================================

[Thr 5064]

[Thr 5064] <<- SapSSLInit(read_profile=0)==SAP_O_K

[Thr 5064] NiInit3: NI already initializes (init=1;cur=2048)

[Thr 5064] addrinfo of 'localhost':

[Thr 5064] 0: 127.0.0.1:0 'itlsolman.sap.com' <unknown socket type 0> (0-2-0-0-1

6)

[Thr 5064] NiHLGetNodeAddr: got hostname 'localhost' from operating system

[Thr 5064] NiIGetNodeAddr: hostname 'localhost' = addr 127.0.0.1

[Thr 5064] NiIGetServNo: servicename '50014' = port 50014

[Thr 5064] NiICreateHandle: hdl 1 state NI_INITIAL_CON

[Thr 5064] NiIInitSocket: set default settings for new hdl 1/sock 524 (I4; ST)

[Thr 5064] NiIBlockMode: set blockmode for hdl 1 FALSE

[Thr 5064] NiThrInit enter

[Thr 5064] NiITraceByteOrder: CPU byte order: little endian, reverse network, lo

w val .. high val

[Thr 5064] NiIConnectSocket: hdl 1 is connecting to 127.0.0.1:50014 (timeout=-1)

[Thr 5064] SiPeekPendConn: connection of sock 524 established

[Thr 5064] NiICheckPendConnection: connection of hdl 1 to 127.0.0.1:50014 establ

ished

[Thr 5064] NiIConnect: hdl 1 took local address 127.0.0.1:51918

[Thr 5064] NiIConnect: state of hdl 1 NI_CONNECTED

[Thr 5064] NiIBlockMode: set blockmode for hdl 1 TRUE

[Thr 5064] ->> SapSSLSessionInit(&sssl_hdl=0000000002180F30, role=1 (CLIENT), au

th_type=3 (USE_CLIENT_CERT))

[Thr 5064] <<- SapSSLSessionInit()==SAP_O_K

[Thr 5064]      in: args = "role=1 (CLIENT), auth_type=3 (USE_CLIENT_CERT)"

[Thr 5064]     out: sssl_hdl = 0000000003E9F780

[Thr 5064] ->> SapSSLSetNiHdl(sssl_hdl=0000000003E9F780, ni_hdl=1)

[Thr 5064] NiIBlockMode: leave blockmode for hdl 1 TRUE

[Thr 5064]   SSL NI-sock: local=127.0.0.1:51918  peer=127.0.0.1:50014

[Thr 5064] <<- SapSSLSetNiHdl(sssl_hdl=0000000003E9F780, ni_hdl=1)==SAP_O_K

[Thr 5064] ->> SapSSLSetTargetHostname(sssl_hdl=0000000003E9F780, &hostname=0000

000002180F80)

[Thr 5064] <<- SapSSLSetTargetHostname(sssl_hdl=0000000003E9F780)==SAP_O_K

[Thr 5064]      in: hostname = "localhost"

[Thr 5064] ->> SapSSLSessionStart(sssl_hdl=0000000003E9F780)

[Thr 5064]   SapISSLUseSessionCache(): Creating NEW session (0 cached)

[Thr 5064] *** ERROR during SecudeSSL_SessionStart() from SSL_connect()==SSL_ERR

OR_SSL

[Thr 5064]    session uses PSE file "F:\usr\sap\SOM\DVEBMGS00\sec\SAPSSLC.pse"

[Thr 5064] SecudeSSL_SessionStart: SSL_connect() failed --

[Thr 5064]   secude_error 536872221 (0x2000051d) = "SSL API error"

[Thr 5064] >> ---------- Begin of Secude-SSL Errorstack ---------- >>

[Thr 5064] 0x2000051d | SAPCRYPTOLIB | SSL_connect

[Thr 5064] SSL API error

[Thr 5064] Failed to verify peer certificate. Peer not trusted.

[Thr 5064] 0xa0600203 | SSL | ssl_verify_peer_certificates

[Thr 5064] Peer not trusted

[Thr 5064] 0xa0600297 | SSL | ssl_cert_checker_verify_certificates

[Thr 5064] peer certificate (chain) is not trusted

[Thr 5064] Certificate:

[Thr 5064]   Certificate:

[Thr 5064]       Subject     :CN=itlsolman.sap.com, OU=I0020826527, OU=Internati

onal Textile Ltd, O=SAP Trust Community, C=DE

[Thr 5064]       Issuer      :CN=itlsolman.sap.com, OU=I0020826527, OU=Internati

onal Textile Ltd, O=SAP Trust Community, C=DE

[Thr 5064]       Serial number:0x0a20160108130801

[Thr 5064]       Validity:

[Thr 5064]         Not before  :Fri Jan  8 18:08:01 2016

[Thr 5064]         Not after   :Fri Jan  1 05:00:01 2038

[Thr 5064]       Key:

[Thr 5064]         Key type    :rsaEncryption (1.2.840.113549.1.1.1)

[Thr 5064]         Key size    :1024

[Thr 5064]       PK_Fingerprint_MD5:7EA1 0C55 2DEA 569F 3D68 0A3A AA41 A778

[Thr 5064]     Signature algorithm:sha1WithRsaEncryption (1.2.840.113549.1.1.5)

[Thr 5064]     Fingerprint_MD5:61:04:E3:01:96:A3:B1:0D:A4:E5:FD:C7:48:F6:26:F3

[Thr 5064]     Fingerprint_SHA1:EA96 E133 3E58 6AD6 84AF 88AB 6EED 7300 00B7 E65

1

[Thr 5064]   Verification result:

[Thr 5064]     Status      :Not successful

[Thr 5064]     Profile     :1.3.6.1.4.1.694.2.2.2.2

[Thr 5064]     DirectlyTrusted:Not successful

[Thr 5064]

[Thr 5064] << ---------- End of Secude-SSL Errorstack ----------

[Thr 5064]   SSL_get_state() returned 0x00002131 "SSLv3 read server certificate

B"

[Thr 5064]   No certificate request received from Server

[Thr 5064] Base64-Dump of peer certificate (len=638 bytes)

[Thr 5064]

[Thr 5064] -----BEGIN CERTIFICATE-----

[Thr 5064] MIICejCCAeMCCAogFgEIEwgBMA0GCSqGSIb3DQEBBQUAMIGBMQswCQYDVQQGEwJE

[Thr 5064] RTEcMBoGA1UEChMTU0FQIFRydXN0IENvbW11bml0eTEiMCAGA1UECxMZSW50ZXJu

[Thr 5064] YXRpb25hbCBUZXh0aWxlIEx0ZDEUMBIGA1UECxMLSTAwMjA4MjY1MjcxGjAYBgNV

[Thr 5064] BAMTEWl0bHNvbG1hbi5zYXAuY29tMB4XDTE2MDEwODEzMDgwMVoXDTM4MDEwMTAw

[Thr 5064] MDAwMVowgYExCzAJBgNVBAYTAkRFMRwwGgYDVQQKExNTQVAgVHJ1c3QgQ29tbXVu

[Thr 5064] aXR5MSIwIAYDVQQLExlJbnRlcm5hdGlvbmFsIFRleHRpbGUgTHRkMRQwEgYDVQQL

[Thr 5064] EwtJMDAyMDgyNjUyNzEaMBgGA1UEAxMRaXRsc29sbWFuLnNhcC5jb20wgZ8wDQYJ

[Thr 5064] KoZIhvcNAQEBBQADgY0AMIGJAoGBALiiwc/frHvwjq4SVU6EHE/KFaALAyaHaye2

[Thr 5064] AdaC6VRQeIz4CvWdwy6YXcKS3JzHWnh7TImSogfqv+bTGC/DiNGi7lZ2aEeGNuPq

[Thr 5064] XgMnhQuL0ys3sFS3k7xUH8AU2sfaeX8N/YK3jN+IW081ty5LFsEhXAcfmbYYT/l/

[Thr 5064] Khz3d0NZAgMBAAEwDQYJKoZIhvcNAQEFBQADgYEAogdghv1p3Av3od/VQ9oYNs1R

[Thr 5064] Th1ryhNuC1VdHbkzftGRIt4Is6nfyn71l2GtMO1Epg9s9fzBocJPnozbwOINwIpc

[Thr 5064] 0m+k+6FkCfcRS+YKOLyP21EIIAXYTWdSWhKVkPj9li1jcxG4BzDIi2NoZ3zjZf0V

[Thr 5064] OgiQXZhqeI5RlzXpvhI=

[Thr 5064] -----END CERTIFICATE-----

[Thr 5064]   Subject DN: CN=itlsolman.sap.com, OU=I0020826527, OU=International

Textile Ltd, O=SAP Trust Community, C=DE

[Thr 5064]   Issuer  DN: CN=itlsolman.sap.com, OU=I0020826527, OU=International

Textile Ltd, O=SAP Trust Community, C=DE

[Thr 5064] <<- ERROR: SapSSLSessionStart(sssl_hdl=0000000003E9F780)==SSSLERR_PEE

R_CERT_UNTRUSTED

[Thr 5064] NiICloseHandle: shutdown and close hdl 1/sock 524

[Thr 5064] ->> SapSSLSessionDone(&sssl_hdl=0000000002180F30)

[Thr 5064] <<- SapSSLSessionDone()==SAP_O_K

[Thr 5064]      in: sssl_hdl   = 0000000003E9F780

[Thr 5064]          ... ni_hdl = 1

[Thr 5064] ->> SapSSLErrorName(rc=-102)

[Thr 5064] <<- SapSSLErrorName()==SSSLERR_PEER_CERT_UNTRUSTED

22.01.2016 12:30:10

GetInstanceProperties

FAIL: SSSLERR_PEER_CERT_UNTRUSTED (WSATYPE_NOT_FOUND: The specified class was no

t found.), SapSSLSessionStart failed in plugin_fopen()

former_member185239
Active Contributor
0 Kudos

Dear Saqlain,

Just follow the steps mentioned in the blog

With Regards

Ashutosh Chaturvedi

Former Member
0 Kudos

thanks Ashutosh Chaturvedi.. for solution

Br,

Atif

Answers (7)

Answers (7)

former_member185239
Active Contributor
0 Kudos

Hi Saqlain,

Run the below commands

sapcontrol -nr $$ -function RestartService

for SCS and PAS instances.

Also paste the content of INPUT_USER_PASSWORD_01.log

With Regards

Ashutosh Chaturvedi

Former Member
0 Kudos

Dear Ashutosh,

i have already stop the services and start services from following command

sapcontrol -nr <NR> -function StopService -user <sid>adm<password>


sapcontrol -nr <NR> -function StartService <SID>

here is the content of INPUT-OS-USER-PASSWORDS_04

<!--LOGHEADER[START]/-->

<!--HELP[Manual modification of the header may cause parsing problem!]/-->

<!--LOGGINGVERSION[2.0.7.1006]/-->

<!--NAME[F:\sum\SUM\sdt\log\SUM\INPUT-OS-USER-PASSWORDS_04.LOG]/-->

<!--PATTERN[INPUT-OS-USER-PASSWORDS_04.LOG]/-->

<!--FORMATTER[com.sap.tc.logging.TraceFormatter(%d [%6s]: %m)]/-->

<!--ENCODING[UTF8]/-->

<!--LOGHEADER[END]/-->

Jan 22, 2016 11:07:08 AM [Info  ]: Process ID 37, name sapcontrol has been started.

Jan 22, 2016 11:07:08 AM [Info  ]:   Command line: sapcontrol -nr 0 -host itlsolman -prot NI_HTTPS -function AccessCheck Stop

Jan 22, 2016 11:07:08 AM [Info  ]:   Standard out: F:\sum\SUM\sdt\tmp\SAPCONTROL_ACCESSCHECK_0_13.OUT

Jan 22, 2016 11:07:08 AM [Info  ]: Process ID 37 has been started.

Jan 22, 2016 11:07:08 AM [Info  ]: Waiting for process ID 37, name sapcontrol to finish.

Jan 22, 2016 11:07:08 AM [Info  ]: Process ID 37, name sapcontrol has been finished, exit code 1.

Jan 22, 2016 11:07:08 AM [Info  ]: Process ID 38, name sapcontrol has been started.

Jan 22, 2016 11:07:08 AM [Info  ]:   Command line: sapcontrol -nr 0 -host itlsolman -prot NI_HTTPS -function GetProcessList

Jan 22, 2016 11:07:08 AM [Info  ]:   Standard out: F:\sum\SUM\sdt\tmp\SAPCONTROL_GETPROCESSLIST_0_13.OUT

Jan 22, 2016 11:07:08 AM [Info  ]: Process ID 38 has been started.

Jan 22, 2016 11:07:08 AM [Info  ]: Waiting for process ID 38, name sapcontrol to finish.

Jan 22, 2016 11:07:08 AM [Info  ]: Process ID 38, name sapcontrol has been finished, exit code 1.

Jan 22, 2016 11:07:08 AM [Info  ]: The sapcontrol service on host itlsolman and instance 0 is not started.

Jan 22, 2016 11:07:08 AM [Info  ]: Process ID 39, name sapcontrol has been started.

Jan 22, 2016 11:07:08 AM [Info  ]:   Command line: sapcontrol -nr 0 -host itlsolman -prot PIPE -function GetProcessList

Jan 22, 2016 11:07:08 AM [Info  ]:   Standard out: F:\sum\SUM\sdt\tmp\SAPCONTROL_GETPROCESSLIST_0_14.OUT

Jan 22, 2016 11:07:08 AM [Info  ]: Process ID 39 has been started.

Jan 22, 2016 11:07:08 AM [Info  ]: Waiting for process ID 39, name sapcontrol to finish.

Jan 22, 2016 11:07:08 AM [Info  ]: Process ID 39, name sapcontrol has been finished, exit code 3.

Jan 22, 2016 11:07:08 AM [Info  ]: The sapcontrol service on host itlsolman and instance 0 is started.

Jan 22, 2016 11:07:08 AM [Info  ]: Process ID 40, name sapcontrol has been started.

Jan 22, 2016 11:07:08 AM [Info  ]:   Command line: sapcontrol -nr 0 -host itlsolman -prot PIPE -function AccessCheck Stop

Jan 22, 2016 11:07:08 AM [Info  ]:   Standard out: F:\sum\SUM\sdt\tmp\SAPCONTROL_ACCESSCHECK_0_14.OUT

Jan 22, 2016 11:07:08 AM [Info  ]: Process ID 40 has been started.

Jan 22, 2016 11:07:08 AM [Info  ]: Waiting for process ID 40, name sapcontrol to finish.

Jan 22, 2016 11:07:09 AM [Info  ]: Process ID 40, name sapcontrol has been finished, exit code 0.

Jan 22, 2016 11:07:09 AM [Info  ]: Process ID 41, name sapcontrol has been started.

Jan 22, 2016 11:07:09 AM [Info  ]:   Command line: sapcontrol -nr 0 -host itlsolman -prot NI_HTTPS -function ParameterValue SAPLOCALHOST

Jan 22, 2016 11:07:09 AM [Info  ]:   Standard out: F:\sum\SUM\sdt\tmp\SAPCONTROL_PARAMETERVALUE_0_10.OUT

Jan 22, 2016 11:07:09 AM [Info  ]: Process ID 41 has been started.

Jan 22, 2016 11:07:09 AM [Info  ]: Waiting for process ID 41, name sapcontrol to finish.

Jan 22, 2016 11:07:09 AM [Info  ]: Process ID 41, name sapcontrol has been finished, exit code 1.

Jan 22, 2016 11:07:09 AM [Info  ]: Process ID 42, name sapcontrol has been started.

Jan 22, 2016 11:07:09 AM [Info  ]:   Command line: sapcontrol -nr 0 -host localhost -prot NI_HTTPS -function GetInstanceProperties

Jan 22, 2016 11:07:09 AM [Info  ]:   Standard out: F:\sum\SUM\sdt\tmp\SAPCONTROL_GETINSTANCEPROPERTIES_0_07.OUT

Jan 22, 2016 11:07:09 AM [Info  ]: Process ID 42 has been started.

Jan 22, 2016 11:07:09 AM [Info  ]: Waiting for process ID 42, name sapcontrol to finish.

Jan 22, 2016 11:07:09 AM [Info  ]: Process ID 42, name sapcontrol has been finished, exit code 1.

Jan 22, 2016 11:07:09 AM [Info  ]: Dialog eliminator UserCredentialsEliminator does not allow to omit dialog UserCredentialsDialog

Jan 22, 2016 11:07:16 AM [Info  ]: Boolean variable message: false

Jan 22, 2016 11:07:16 AM [Info  ]: Process ID 43, name sapcontrol has been started.

Jan 22, 2016 11:07:16 AM [Info  ]:   Command line: sapcontrol -nr 0 -host itlsolman -user somadm <SecureField> -prot NI_HTTPS -function AccessCheck Stop

Jan 22, 2016 11:07:16 AM [Info  ]:   Standard out: F:\sum\SUM\sdt\tmp\SAPCONTROL_ACCESSCHECK_0_15.OUT

Jan 22, 2016 11:07:16 AM [Info  ]: Process ID 43 has been started.

Jan 22, 2016 11:07:16 AM [Info  ]: Waiting for process ID 43, name sapcontrol to finish.

Jan 22, 2016 11:07:17 AM [Info  ]: Process ID 43, name sapcontrol has been finished, exit code 1.

Jan 22, 2016 11:07:17 AM [Info  ]: Process ID 44, name sapcontrol has been started.

Jan 22, 2016 11:07:17 AM [Info  ]:   Command line: sapcontrol -nr 0 -host itlsolman -user somadm <SecureField> -prot NI_HTTPS -function GetProcessList

Jan 22, 2016 11:07:17 AM [Info  ]:   Standard out: F:\sum\SUM\sdt\tmp\SAPCONTROL_GETPROCESSLIST_0_15.OUT

Jan 22, 2016 11:07:17 AM [Info  ]: Process ID 44 has been started.

Jan 22, 2016 11:07:17 AM [Info  ]: Waiting for process ID 44, name sapcontrol to finish.

Jan 22, 2016 11:07:17 AM [Info  ]: Process ID 44, name sapcontrol has been finished, exit code 1.

Jan 22, 2016 11:07:17 AM [Info  ]: The sapcontrol service on host itlsolman and instance 0 is not started.

Jan 22, 2016 11:07:17 AM [Info  ]: Process ID 45, name sapcontrol has been started.

Jan 22, 2016 11:07:17 AM [Info  ]:   Command line: sapcontrol -nr 0 -host itlsolman -user somadm <SecureField> -function GetProcessList

Jan 22, 2016 11:07:17 AM [Info  ]:   Standard out: F:\sum\SUM\sdt\tmp\SAPCONTROL_GETPROCESSLIST_0_16.OUT

Jan 22, 2016 11:07:17 AM [Info  ]: Process ID 45 has been started.

Jan 22, 2016 11:07:17 AM [Info  ]: Waiting for process ID 45, name sapcontrol to finish.

Jan 22, 2016 11:07:17 AM [Info  ]: Process ID 45, name sapcontrol has been finished, exit code 3.

Jan 22, 2016 11:07:17 AM [Info  ]: The sapcontrol service on host itlsolman and instance 0 is started.

Jan 22, 2016 11:07:17 AM [Info  ]: Process ID 46, name sapcontrol has been started.

Jan 22, 2016 11:07:17 AM [Info  ]:   Command line: sapcontrol -nr 0 -host itlsolman -user somadm <SecureField> -function AccessCheck Stop

Jan 22, 2016 11:07:17 AM [Info  ]:   Standard out: F:\sum\SUM\sdt\tmp\SAPCONTROL_ACCESSCHECK_0_16.OUT

Jan 22, 2016 11:07:17 AM [Info  ]: Process ID 46 has been started.

Jan 22, 2016 11:07:17 AM [Info  ]: Waiting for process ID 46, name sapcontrol to finish.

Jan 22, 2016 11:07:17 AM [Info  ]: Process ID 46, name sapcontrol has been finished, exit code 0.

Jan 22, 2016 11:07:17 AM [Info  ]: Process ID 47, name sapcontrol has been started.

Jan 22, 2016 11:07:17 AM [Info  ]:   Command line: sapcontrol -nr 0 -host itlsolman -user somadm <SecureField> -prot NI_HTTPS -function ParameterValue service/protectedwebmethods

Jan 22, 2016 11:07:17 AM [Info  ]:   Standard out: F:\sum\SUM\sdt\tmp\SAPCONTROL_PARAMETERVALUE_0_11.OUT

Jan 22, 2016 11:07:17 AM [Info  ]: Process ID 47 has been started.

Jan 22, 2016 11:07:17 AM [Info  ]: Waiting for process ID 47, name sapcontrol to finish.

Jan 22, 2016 11:07:17 AM [Info  ]: Process ID 47, name sapcontrol has been finished, exit code 1.

Jan 22, 2016 11:07:17 AM [Info  ]: Process ID 48, name sapcontrol has been started.

Jan 22, 2016 11:07:17 AM [Info  ]:   Command line: sapcontrol -nr 0 -host itlsolman -user somadm <SecureField> -prot NI_HTTPS -function ParameterValue SAPLOCALHOST

Jan 22, 2016 11:07:17 AM [Info  ]:   Standard out: F:\sum\SUM\sdt\tmp\SAPCONTROL_PARAMETERVALUE_0_12.OUT

Jan 22, 2016 11:07:17 AM [Info  ]: Process ID 48 has been started.

Jan 22, 2016 11:07:17 AM [Info  ]: Waiting for process ID 48, name sapcontrol to finish.

Jan 22, 2016 11:07:17 AM [Info  ]: Process ID 48, name sapcontrol has been finished, exit code 1.

Jan 22, 2016 11:07:17 AM [Info  ]: Process ID 49, name sapcontrol has been started.

Jan 22, 2016 11:07:17 AM [Info  ]:   Command line: sapcontrol -nr 0 -host localhost -user somadm <SecureField> -prot NI_HTTPS -function GetInstanceProperties

Jan 22, 2016 11:07:17 AM [Info  ]:   Standard out: F:\sum\SUM\sdt\tmp\SAPCONTROL_GETINSTANCEPROPERTIES_0_08.OUT

Jan 22, 2016 11:07:17 AM [Info  ]: Process ID 49 has been started.

Jan 22, 2016 11:07:17 AM [Info  ]: Waiting for process ID 49, name sapcontrol to finish.

Jan 22, 2016 11:07:17 AM [Info  ]: Process ID 49, name sapcontrol has been finished, exit code 1.

Jan 22, 2016 11:07:17 AM [Error ]: The following problem has occurred during step execution: com.sap.sdt.tools.sysinfo.InstanceDetectorException: The update tool was unable to connect to the SAPControl web service on any of the detected instance numbers. Check that the SAP Start Services are running for all instances in the cluster. See SAP Note 1401712 for further information.

The update tool is unable to detect the instances information for instance number: 0 on host: null via the SAPCONTROL web service API. Either the SAP Start Service associated with this instance is not running or a required functionality is not supported by the current version of the Kernel. See SAP Note 1401712 for further information.

Sapcontrol client could not perform action get instance properties on instance 0

Return code condition success evaluated to false for process sapcontrol for action get instance properties.

.

former_member185239
Active Contributor
0 Kudos

Hi Saqlain,

Just run the command below and in place <SecureField> you should give the password of somadm user

sapcontrol -nr 0 -host localhost -user somadm <SecureField> -prot NI_HTTPS -function GetInstanceProperties


paste the error which you will get.



With Regards

Ashutosh Chaturvedi

Former Member
0 Kudos

sapparam: sapargv(argc, argv) has not been called!

sapparam(1c): No Profile used.

sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline

22.01.2016 11:45:16

GetInstanceProperties

FAIL: SSSLERR_PEER_CERT_UNTRUSTED (WSATYPE_NOT_FOUND: The specified class was no

t found.), SapSSLSessionStart failed in plugin_fopen()

Former Member
0 Kudos

Hi Saqlain,

Please go through below sapnote..

2237451 - SUM: INPUT-OS-USER-PASSWORDS - SSSLERR_NOT_SUPPORTED_BY_LIB (No such file or directory), S...

Resolution:

  1. Download and install the latest SAPCRYPTOLIB (Version >=5.5.5pl36) through SAP Service Marketplace as per the note 1841573 point 9.

Regards,

Prithviraj.

former_member185239
Active Contributor
0 Kudos

Dear Saqlain,

You need run the below command

sapcontrol -nr 0 -host localhost -user somadm <SecureField> -prot NI_HTTPS -function GetInstanceProperties -debug


And paste the whole trace .


With Regards

Ashutosh Chaturvedi

Former Member
0 Kudos

Dear Rana,

i have check the both sap note 1401712 & 1600846.

also set the parameter one by one

service\protectedwebmethods = DEFAULT

service\protectedwebmethods = NONE

but still not successful

br,

Atif

former_member182657
Active Contributor
0 Kudos

Hope you've already checked SAP Note  1401712 - JSPM/SAPJup/SAPehpi/SUM cannot detect all cluster instances

Regards,

former_member182657
Active Contributor
0 Kudos

Hi,

This time it's related with OS User / Password details.Suggest you to re verify the credentials once more at your end to pass from the phase.For more share/check with INPUT_USER_PASSWORD_01.log file from the system.

Regards,

Former Member
0 Kudos

Dear Ashutosh,

After updating the JDK again facing same issue.

i have also update the kernel patch

--------------------

disp+work information

--------------------

kernel release                721

kernel make variant           721_EXT_REL

compiled on                   NT 6.1 7601 S x86 MS VC++ 16.00 for NTAMD64

compiled for                  64 BIT

compilation mode              UNICODE

compile time                  Sep 30 2015 22:49:18

update level                  0

patch number                  600

source id                     0.600

still facing same error.

br,

Atif

Former Member
0 Kudos

Saqlain,

Please check the OS passwords which you might have given during SUM launch.

Seems either they are wrong or locked.

SAPServiceSID password and SIDADM

Regards

Anand

former_member185239
Active Contributor
0 Kudos

Hi Atif,

You need to update your java JDK software.

With Regards

Ashutosh Chaturvedi

JPReyes
Active Contributor
0 Kudos

Hi Saqlain,

This is not a problem with SUM, its a problem with your JDK version... there is quite a few articles about it that point pretty much to the same solution.

This one is particularly clear, worth checking,

https://bz.apache.org/bugzilla/show_bug.cgi?id=56357

Regards, Juan