IDCP - Check/ Lock on same Lot & Book Number ended (multiple user)
Need help regarding this one as I cant find SAP OSS related on end of check on Lot and Book on IDCP .
It is our requirement that Official doc Number in IDCP shall be unique per invoice
Issue: Official Doc Number XXX internal auto generated) on Lot 01 & Book 01 ( has been assigned to Invoice A by "first user "using IDCP. After the print icon been hit/ or possibly still printing, it seems the check/ lock on the Book/Lot Number ended. Making it possible for another user to enter the IDCP and the system proposed same Official Doc Number XXX for Invoice B which 2nd user tries to print.
Note: the issue happened After the print icon been hit/ or possibly still printing.
Before printing, the check / lock still exist (error Book 01 in Lot 01 blocked by user __2nd)
This matter of few seconds system permission caused the issue.
Initially assigning Official Doc Number XXX to Invoice A
But after print of Invoice B - reassigning Official Doc Number XXX to Invoice B
making Invoice A reference to be 00000000.
Please advise how to fix the issue.
a. should prohibit the Permission of system for 2nd user to enter to IDCP whenever 1st user is still inside transaction
b. Correct proposal of suggested official doc number +1.
Already checked , any else?
IDCP reseting the field Reference (XBLNR) to zeros
This is a common situation when you use IDCP solution for Chile. IDCP solution is using an already assigned number from a different Lot Number. The situation happens when the customer have the same number for different Lot Number. The case is possible because each type of operation (like billing sales, credit note or debit note) has a different Lot Number (Folio) for different areas in the company or in the company's division.
In order to solve this problematic scenario, follow the instructions shown in the SAP KBA 1895971