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Error: 'Cannot load InfoProvider' while opening Design Studio dashboard in BI Launchpad

Former Member
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Dear Members,

I encounter an error 'Cannot load InfoProvider "<InfoProvider Name>" (data provider "<Name>": Exception occurred during creation)' while I view the Design Studio dashboard in BI launch pad.

When I preview it locally, or I get the data and charts load fine with data

I have tried adding the command line parameter as

Please assist what the issue could be.

We are on BI4.1 SP6, Design Studio 1.6

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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This message was moderated.

TammyPowlas
Active Contributor
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Is the Design Studio 1.6 BI platform add-on installed?

Former Member
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Powlas, thank you for the response.

Yes, we have it installed. I was able to fix this issue adding command line parameters to the APS.

But now I encounter the attached error while making selection of values.

This thread states this is a known issue;but not sure if this relates to the error I have

Please assist.