Could not open app. Try again later.

[anjani1]

HI,

i have installed fiori app on LPD and when i am clicking on any tiles it is showing error " Could not open app. Try again later.".

i had upgraded server that is why i am facing this issue initially it was working fine.

below error i am getting

2016-01-18 18:19:47 Failed to resolve navigation target: #SalesOrder-create - No CSRF token delivered sap.ushell.renderers.fiori2.Shell.controllerlog @ core-min-0-dbg.js:15228error @ core-min-0-dbg.js:15283sap.ui.controller.reportError @ Shell-dbg.controller.js:573sap.ui.controller.hashChangeFailure @ Shell-dbg.controller.js:558(anonymous function) @ Shell-dbg.controller.js:552proxy @ core-min-0-dbg.js:547fire @ core-min-0-dbg.js:3119self.fireWith @ core-min-0-dbg.js:3231deferred.(anonymous function) @ core-min-0-dbg.js:3321(anonymous function) @ NavTargetResolution-dbg.js:142fire @ core-min-0-dbg.js:3119self.fireWith @ core-min-0-dbg.js:3231deferred.(anonymous function) @ core-min-0-dbg.js:3321failure @ ODataWrapper.js:191(anonymous function) @ ODataService.js:140sap.ui2.srvc.call @ abap.js:26success @ ODataWrapper.js:655(anonymous function) @ datajs-dbg.js:1634requestCallback @ datajs-dbg.js:2531E.dispatch @ abap.js:2X.handleEvent @ abap.js:2h @ abap.js:2

core-min-0-dbg.js:15228 2016-01-18 18:19:47 Could not open app. Try again later. - 

[abdulbasha_shaik]

Hi Anjani,

A few services related to app, launchpad, UI2, are not activated.

check all the services again.

--

Abdul Basha

[anjani1]

this error is not related with sales order creation. even i am getting same error while adding group and catalog.

[Jochinnabathini]

Hi Anjani,

Clear your server cache by:

Transaction: /IWFND/CACHE_CLEANUP on Gateway

Transaction: /IWBEP/CACHE_CLEANUP on Backend and Gateway

ICM - Transaction: SMICM Menu, Goto -> HTTP Plug-in -> Server Cache ->

Invalidate Globally

Run Report in Se38: /UI2/INVALIDATE_GLOBAL_CACHES. This clears caches for

Fiori launchpad and other UI tools.

Run the report /UI2/CHIP_SYNCHRONIZE_CACHE. Make sure there is no error in

the table /UI2/CHIP_CHDR

Run the report /UI2/DELETE_CACHE_AFTER_IMP.

After running above all steps, clear your browser cache and try again.

If the issue still persists, try to provide the logs from /iwfnd/error_log.

Thanks,

JC

[JaySchwendemann]

Did you solve your error? We experience the same problem from time to time.

I suspect it to be related with CSRF and in our case with an DNS alias. The client request the page from x.mycompany.com but the server has an other internal name, answering with y.mycompany.com.

A System Rename could maybe fix that, but for now I was afraid to go down that road.

You could also check if disabling CSRF on node "/default_host/sap/opu/odata/ui2/interop" (~CHECK_CSRF_TOKEN = 0 in GUI Configuration) would eliminate your problem. However, that would probably not be advisable for production use.

Let me know if you have any other findings regarding this problem.

Cheers

Jens

[anjani1]

No.we are still looking for solution.

[JaySchwendemann]

Thanks for coming back on this. I raised an incident in the meanwhile. I strongly believe that the problem lies within certificate based authentication, CSRF and maybe the way the auth takes place in our environment (iOS devices on iOS 9 - we didn't have the problem on iOS8)

Maybe It's wort the while for you to also open an incident at SAP. Will keep you updated if / when there's a solution

[michal_klima]

Hi,

any solution to this problem?

regards

Michal

[JaySchwendemann]

No, I'm afraid. Still being in the process providing meaningful logs as reproducing the error on SAPs own system was not possible and using our infrastructure via sap router would not work, because the issue only occurs when a client certificate is used.

If you have the same error, I would encourage you to open an incident and maybe provide link to our incident "137206 / 2016"

Many thanks and kind regards

Jens

[anjani1]

Assertion failed: ManagedObject.apply: encountered unknown setting 'draggable' for class 'sap.ushell.ui.launchpad.Tile' (value:'false')

Assertion failed: ManagedObject.apply: encountered unknown setting 'removable' for class 'sap.ushell.ui.launchpad.TileContainer' (value:'{removable}')

Assertion failed: ManagedObject.apply: encountered unknown setting 'componentData' for class 'sap.ushell.renderers.fiori2.Renderer' (value:'[object Object]')

GET http://xxx.xxx.xxx.xxx:8000/sap/public/bc/ui2/services/sap/ui2/srvc/factory-dbg.js 404 (Resource Not Found)

GET http://xxx.xxx.xxx.xxx:8000/sap/public/bc/ui2/services/sap/ui2/srvc/page-dbg.js 404 (Resource Not Found)

GET http://xxx.xxx.xxx.xxx:8000/sap/public/bc/ui2/services/sap/ui2/srvc/PageBuildingService-dbg.js 404 (Resource Not Found)

GET http://xxx.xxx.xxx.xxx:8000/sap/public/bc/ui2/services/sap/ui2/srvc/RemoteCatalogService-dbg.js 404 (Resource Not Found)

GET http://xxx.xxx.xxx.xxx:8000/sap/public/bc/ui2/services/sap/ui2/srvc/pageset-dbg.js 404 (Resource Not Found)

GET http://xxx.xxx.xxx.xxx:8000/sap/public/bc/ui2/services/sap/ui2/srvc/chipinstance-dbg.js 404 (Resource Not Found)

GET http://xxx.xxx.xxx.xxx:8000/sap/public/bc/ui2/services/sap/ui2/srvc/catalog-dbg.js 404 (Resource Not Found)

GET http://xxx.xxx.xxx.xxx:8000/sap/public/bc/ui2/services/sap/ui2/srvc/chipdefinition-dbg.js 404 (Resource Not Found)

GET http://xxx.xxx.xxx.xxx:8000/sap/public/bc/ui2/services/sap/ui2/srvc/bag-dbg.js 404 (Resource Not Found)

POST http://xxx.xxx.xxx.xxx:8000/sap/opu/odata/UI2/INTEROP/$batch 403 (Forbidden)

Failed to resolve navigation target: #ContactPerson-displayMyContacts - No CSRF token delivered sap.ushell.renderers.fiori2.Shell.controller

Could not open app. Try again later. - 

[gill367]

HI

Following note is helpful for this scenario

1896961 - HTTP/HTTPS Configuration for SAP NetWeaver Gateway

check the profile parameter "login/ticket_only_by_https"  is set to 0 or not

regards,

Sarbjeet Singh

[anjani1]

thank you for your quick response sarabjeet.. i am not able to open given URL.

[gill367]

Please check the mentioned note in service market place.

and check the parameter in tcode rz11.

Check if its value is 0 or not.

login/ticket_only_by_https

Regards,

Sarbjeet Singh

[anjani1]

thank you sarabjeet i tried above steps but still i am facing same issue

[anjani1]

Hi team,

i was trying to add new group and app but every where error "No CSRF token delivered" is coming.

please help.

[gill367]

Could you share the screenshot of "login/ticket_only_by_https" parameter.

Regards,

Sarbjeet Singh

[anjani1]

[gill367]

What is your sp level of UI add on

Have you implemented all the mandatory notes for that.

[anjani1]

sp 11 . yes i hv applied all notes.

every where i am facing No CSRF token delivered. i mean while adding group, catalog apps every where this error is comming.

[gill367]

Have you applied all the notes mentioned here

also try the below

regards,

Sarbjeet Singh

[anjani1]

yes. we have applied all notes and tried both the steps, but still it is not working.

[Jochinnabathini]

Hi Anjani,

As per your first screenshot, i see that you are trying to open Create Sales Order Tile.

Have you done the backend Configuration Tasks:

To enable Create Sales Orders, perform these configuration tasks:

1. Call transaction SIMGH and open the Create Sales Orders node to configure user information parameters of the Customizing activity Define Configuration Parameters:
   • Document Type (DOCTYPE)By default, the app uses the standard order (TA/OR). Changing this to another document type may significantly impact the functionality of the application.
   • Order Period (ORDPERIOD)Defines how many days into the past sales orders are retrieved. The suggested value is 30 days.
   • Search Period (SEAPERIOD)Defines how many days into the past a search must look for sales orders that match the search criteria. The suggested value is 90.
   • Ship To Party (SHIP_TO/PARTNER_ROLE)Defines which partner role in the customer master is used for the ship-to party. The suggested value isWE.
   • Forwarding Agent (FORWARDING_AGENT/PARTNER_ROLE)This defines which partner role in the customer master is used for the forwarding agent. The suggested value is SP.
2. Implement the following BAdIs:
   • Customer Association to Employee (BADI_SRA017_USER_TO_CUSTOMER)You can use this BAdI to fetch a list of customers associated with a specific employee.
   • Retrieve Product Image (BADI_SRA017_PROD_IMG_RETRIEVER)You can use this BAdI to retrieve the image of a product. It does not have a default implementation.

Thanks,

JC

[Former Member]

Hello,

Please check if the relevant SICF services are active.

The SICF service for create sales order is SD_SO_CRE.

Regards,

Suneeth