01-18-2016 8:46 AM
Dear Experts
I am looking for a way of creating disconnection orders in mass since creating individual disconnection orders from EC85 for more than 100 customers a day is very inconvenient.
Looking forward for your help.
Thanks in advance
01-18-2016 12:16 PM
01-18-2016 1:52 PM
Thank you for the reply
Since I am new to LSMW, it would be very helpful if you could elaborate me.
thanks in advance
01-18-2016 9:53 PM
Hi Mohammed,
Can you check FM,ISU_M_DISCON_ORDER_CREATE for creating the disconnection order through a custom program..
Thanks,
Amlan
01-18-2016 3:56 PM
Hi,
you could have an ABAP programmer create a batch program that triggers the standard BAPI function module : BAPI_SMORDER_CREATEMULTIPLE.
Of course you would have to supply the appropriate parameters.
I hope this helps.
Regards,
Ivor
01-19-2016 1:47 AM
Hi Mohammed,
I assume you want to create mass discon orders as part of dunning process ?
If yes try looking at FM ISU_DISCDOC_CREATE_DUNNING. You will need to assign the FM to the dunning activity and assign the dunning activity to the automated disconnection step.
Regards,
Rahul
01-19-2016 3:35 AM
EMIGALL with migration object DISC_DOC should support your requirement with no development.
The DISC_DOC documentation is very good in system, I suggest reviewing that rather than copy 'n' pasting here.
01-19-2016 1:16 PM
01-20-2016 3:38 AM
Thanks for your reply
In our case we have thousands of overdue customers who are qualified for default disconnection.
So based on this and staff capability we need to create about 200 disconnection orders per day and creating them individual is not an easy job. Therefore we need a process whereby we can create these orders in mass.
regards
01-20-2016 1:32 PM
And so why would you not use dunning for this? It is designed for this purpose.
01-20-2016 3:05 PM
Just adding to Bill's reply, there is a standard FM,ISU_DUNNING_BLOCK_DEVICE_0350, which you can use for the purpose through dunning by plugging it in the Dunning activity assigned to the disconnection dunning level.
Hope it helps..
Thanks
Amlan
01-21-2016 3:10 AM
Hello Mohammed,
You should use dunning to achieve the end result. Just be careful with automatic disconnections though for Life Support, Dispute customers.
Regards,
Rahul