Closing multiple charms

[Former Member]

Hello,

I want to close multiple Change requests in CHARM. Instead of going through each Change request - Action - Confirmed and closing the change request.

Is there any simple way to close multiple change requests at the same time?

[prakhar_saxena · Accepted solution]

Hi Wendell

yes you can use the report CRM_SOCM_SERVICE_REPORT and also check below.

Change Request Management (ChaRM) - How to enhance the standard workflow - SAP IT Service Management...

you can also have a job with above report variant to do the same.....this should resolve ur issue

Thanks

Prakhar

[prakhar_saxena]

Hi Wendell

Is the query resolved now....let us know if you struck somewhere

thanks

Prakhar

[former_member349105]

Hello Wendell,

You can use report CRM_SOCM_SERVICE_REPORT to manually set the next status value for any Change Document/Request For Change/Incident.

You can also trigger a job which automatically close all CDs/RFCs.

Thanks

Gaurav Patel

[VJain]

Hi Wendell,

You can use program CRM_SOCM_SERVICE_REPORT to manually set the next status for a Change Document or Change Request in CHaRM, assuming you have documents that are in an inconsistent state and you cannot change them.

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/c049fc67-e131-2e10-c991-de6fdee91...

You can also use this report to import all changes at a scheduled time, into the follow-on systems.

1459839:   CRM_SOCM_SERVICE_REPORT: no update on CRMD_ORDER  worklist

Thanks

Vikram