How to implement "Cannot Implement" status notes after SP is applied

[AndreC1]

Hi All.

Our problem is that ACA note 2211233 got de-implemented during the process of installing HR SP SAPKE600C7. As a result, we get an error "Type 'CX_HRPAYUS_NON_US_EE' is unknown" when we try to implement new ACA notes. In the mean time, we also implemented HR SP C8 and C9. It took some time before we realized the problem. Only C7 and the note contains this type.

My question is, what is the best way to recover from this problem? We either need to bring only that one type in, or rerun the note and all notes following it, or rerun all the service packs. So,

1 - Can we reset the note and run it in again? At this time the note is in "Cannot be implemented" status due to SP C7 being installed.

2 - If not, is there a way to re-implement the SP's using SPAM? (We ran the transports in through STMS, that fixed that one problem, but resulted in many other error messages during the transport phases. We used VMWare's snapshots to revert back to before running the transports).

3 - Any other ideas?

This problem started a while back, so there is a lot of new development work in other areas in this system. Therefor, restoring the system back to before the issue started, is not ideal and is a last resort.

BTW, we use SAP HR 600.

[former_member185031 · Accepted solution]

1 - Can we reset the note and run it in again? At this time the note is in "Cannot be implemented" status due to SP C7 being installed

Answer is no, The corrections for the note 2211233 is delivered on C7 so if you have implemented this support package all the corrections should be available. Did you verify in the systems if correction is there or not ?

2 - If not, is there a way to re-implement the SP's using SPAM? (We ran the transports in through STMS, that fixed that one problem, but resulted in many other error messages during the transport phases. We used VMWare's snapshots to revert back to before running the transports).

Answer is no. If C7 is already applied you can't apply it again. You have to restore first with the previous backup after that only you can apply it with SPAM again.

3 - Any other ideas

You should check the corrections are implemented correctly into system or not. If all the corrections are there and you still have issue then its time to open an OSS incident with SAP.

Regards,

Subhash

[AndreC1 · Accepted solution]

Thank you Subhash. We have created a support ticket with SAP, but they are slow to respond. I will call and raise severity.