I am Not able to open Bluebar in SAP Screen Persona 3.0 after login

[former_member265271]

Dear All,

All of sudden, after login into sap screen personas 3.0, I am not able to open top bluebar for flavor editing.

It constantly showing busy sign.

PFA attached file for the reference.

Kindly guide me to solve this.

Thanks & Regards,

Dhaval Raval

[sushant_priyadarshi · Accepted solution]

hi dhaval,

Can you take a snapshot of health check?

Your profile parameters ztta/diag_area OR em/global_area_MB is low.

Regards,

Sushant

[sushant_priyadarshi · Accepted solution]

also clear the mime cache (personas admin->clean up activities->clear mime cache) and your browser cache

[former_member265271 · Accepted solution]

Hi, Sushant,

Thank you so much, After clearing mime cache, my problem has been solved.

Thanks & Regards,

Dhaval Raval

[former_member265271 · Accepted solution]

Hi, Sushant,

I just want to know that is there any way to change color of top bule bar in sap screen persona 3.0?

Thanks & Regards,

Dhaval Raval

[sushant_priyadarshi · Accepted solution]

Its in our backlog to add changing blue bar color through themes.

Meanwhile, there is also a way to do it using scripting. I will put that in a KB article and post the link here soon.

Sushant

[former_member265271 · Accepted solution]

Hi Sushant,

Thank you so much for considering this.

Eagerly Waiting for your post.

Thanks & Regards,

Dhaval Raval

[former_member265271 · Accepted solution]

Hi Sushant,

I am eagerly waiting for your post,  because I have to do that & I don't know how can I achieve that.

Kindly help me to solve this.

Thanks & Regards,

Dhaval Raval

[sushant_priyadarshi · Accepted solution]

dhaval,

sorry but I am not creating an article for this as it will make things look ugly.

I would recommend you to rather wait for proper solution as i dont think it can be a big requirement by anyone for any reason.

Anyways, here is one sample which you can use in onload script:

var pBtnContainer = document.getElementsByClassName('personasBtnContainer');

pBtnContainer[0].style.borderTop = "6px solid #D93600";

var pButton = document.querySelector("#personasBtn");

pButton.style.backgroundColor = "#D93600";

Again, not recommended!!

Regards,

Sushant

[former_member265271 · Accepted solution]

Hi Sushant,

Thank you so much for the reply. I will try to convince them.

Thanks & Regards,

Dhaval Raval

[Carifaine]

Hi Dhaval,

did you install a service pack with higher kernel recommendation before? I had this issue a while ago after installing a service pack which needed a higher sap kernel than we had installed. Please check if your kernel meets the requirements of your actual personas installation.

Regards,

Christoph

[former_member265271]

Hi, Christoph,

Currently my system has below mention kernel setup,

Kindly advise me that is it ok? or we have to upgrade it?

And also please advise me that which kernel level you are using?

Thanks & Regards,

Dhaval Raval

[Carifaine]

Hi Dhaval,

i don't have permission to open your link. Could you please upload the image here?

The current official requirements are:

Screen Personas 3.0 SP01 -> Kernel 7.42 PL200   (i personally recommend PL210 or higher because i had several issues with PL200 on SP01)

Screen Personas 3.0 SP02 -> Kernel 7.42 PL300

Please check if you meet the requirements.

[former_member265271]

Hi, Christoph,

PFA screen shots for your reference,

I have asked our basis consultant for the necessary patch level upgrade.

Thanks & Regards,

Dhaval Raval

[Carifaine]

Hi Dhaval,

please let me know if it solves your issue .

Regards,

Christoph

[former_member265271]

Hi Christoph,

We have tried it after upgrading the kernel level to 316, but still it is not working.

PFA file for your reference.

Thanks & Regards,

Dhaval Raval

[Carifaine]

Hi Dhaval,

please check sap note SAP Note: 2222773 for current relevant notes for sp02. Especially check if you implemented sap note 2222774 which contains the most up to date client sources for sp02.

I had this problem with personas 3.0 sp0 so i'm not sure which is the right one for you.

Regards,
Christoph

[former_member265271]

Hi, Christoph,

As mentioned by you We have upgrade our system to sp02 & also applied note as you have mentioned.

But still we are facing the same issue.

currently we are on kernel level 742 spl 317.

Thanks & Regards,

Dhaval Raval

[Carifaine]

Hi Dhaval,

the next thing i could think of is your browser version. Normally chrome works fine on the most up-to-date version (currently 47.0.2526.106). Did you check if any other browser works for you? I always get different results in different browsers, e.g. i didn't ever face that issue in IE though it didn't work in chrome (just once, i'm back to chrome now ).

Did you run the health check in the personas admin transaction?

Regards,

Christoph