A question about ID-Self service

[former_member464395]

Hi, All

I tried to change a user name using [End User Logon name change] function.

so, I selected the systems that is the last step.

but,there is a error message 'User Password is required'

i have no idea that error message.

would you let me know the solution?

Have a nice day.

[alessandr0 · Accepted solution]

Hello,

there is a column for the user password per system that must be entered. Did you give that password accordingly?

Regards,

Alessandro

[former_member464395 · Accepted solution]

Hi, Alessandro Banzer

As you said, I attempted to find the field.

but I could not find.

I think it must be in step 2 or 3, right?

[alessandr0 · Accepted solution]

Hello,

please check if the password column is hidden / not visible.

Regards,

Alessandro