Template interpretation failed. Template does not exist

[Former Member]

Hi,

I get this error message when I click on Add to shopping cart button.

There is a short dump in ST22.

I have re-published all templates using Tx SIAC_PUBLISH_ALL_INT (Report SIAC_PUBLISH_ALL_INTERNAL), but it didn't help.

Any idea anyone?

Thanks.

Antoinette

antoinette.ross@hotmail.co.uk

[Former Member · Accepted solution]

Hi,

Pls see if the foll note helps:

Note 537700 - ITS errors

BR,

Disha.

Pls reward points for useful answers.

[Former Member]

Hi

Which SRM version are you using ?

<u>Can you please paste the complete short dump details by saving the same in notepad file using Transaction - ST22 in the SRM system ?</u>

<b>Meanwhile, refer to following SAP OSS notes, which might help.</b>

Note 998326 - BBPSC02: Template not found

Note 946500 - BBPSC01/BBPSC03: Short dump thrown

Note 979752 - BBPSC02: Short dump occurrs with multiple account categories

Note 939640 - SRM 5.0: BBPAT03/BBPAT04/BBPAT05 template not found

Note 914427 - Internal ITS: Template not found

Note 895183 - Internal ITS: Subscreen not found

Note 894612 - ITS: Subscreen not found, Invalid Frame Name

Note 958395 - Termination during transfer from template

Hope it will help.

Regards

- Atul