PowerBuilder 12.5.2 error: Cannot find valid license. Cannot connect to license server system

[Former Member]

I installed Sysam 2.3 on Windows 7 Virtual machine and we created served license for PowerBuilder 12.5.2.

I copied this license to c:\sybase\sysam-2\license folder. After that I started PowerBuilder 12.5.2 installation and I received error: Cannot find valid license. Cannot connect to license server system.

What could go possibly wrong?

Our Sysam is installed on the same virtual workstation where I'm trying to install PowerBuilder. This workstation doesn't have any software except Sybase 12.0.1 / SQL Anywhere 12 /32 bit standalone installation, MS Office 10, and Oracle client 12.0.1.

PowerBuilder 12.5.2 served license has host id and computer name. If somebody had this issue?

[Former Member]

Here are some suggestions:
In PowerBuilder, instead of using the hostname of the computer where the license server is installed to, use the ip address.

Check the SYSAM-2_0\log\sybase.log file for any errors.   Verify that the license server is running.

Make sure when you start PowerBuilder, you select 'Run As Administrator'.

HTH,
Beverly Duquette