Sales org unit does not have these attributes

[former_member61556]

Hello experts

"Sales org unit does not have these attributes"

This is the error we are getting while creating service order, we maintained allmost all the settings

in ppoma_crm and attribute tab to trigger org data in service contract document

Division of product inserted in service contract is same as determined in sales document level.

but we fail to succeed.

Request you to provide the solution ASAP.

Regards

chinna

[Former Member]

Hello,

This error is usually caused by missing customizing in PPOMA_CRM. You need to make sure that the following attributes are maintained:

IS_ORGMAN_WRK-SALES_ORG_RESP_SHORT                                    

LS_CRM_ORGMAN_6_TUPLE-SALES_ORG                                           

LS_CRM_ORGMAN_6_TUPLE-SALES_OFFICE                                     

LS_CRM_ORGMAN_6_TUPLE-SALES_GROUP                                     

LS_CRM_ORGMAN_6_TUPLE-DIS_CHANNEL                                     

LS_CRM_ORGMAN_6_TUPLE-DIVISION                                                

LS_CRM_ORGMAN_6_TUPLE-SALES_ORG_RESP

This can be done following this path in SPRO: CRM -> Master Data -> Organizational Management -> Organizational Model -> Change Organizational Model.

If the issue still persist, you can put breakpoints to see when the error message CRM_ORGMAN 022 is raised and analyze the callstack.

Have a great day!

Maxime.

[Former Member]

Hi Saroj,

Did you select "Service" or "Sales" in Function Tab (PPOMA_CRM)?

System save different attributes for "Sales" and different attributes for "Services".

Please check object permitted and Syntax check (green color) for sales as well as service e.g.

best regards,

Dinesh