SAP GUI screen is blank when a default flavor is set in screen personas 3.0 SP01

[Former Member]

Hi,

We have created our own flavor for initial screen of SAP Easy access and have set the same as default flavor using screen personas. When we are launching the screen in SAP GUI, the screen is getting blanked out. PFB the screen prints for reference. Are we missing any setting ?

System component versions:

SAP Screen Personas 3.0 SP01

SAP Basis 740 SP011

SAP Netweaver 7.4

Kernel 742 Patch level 200

Thanks & Regards,

Preethi

[tamas_hoznek]

https://service.sap.com/sap/support/notes/2175479

[Former Member]

Tamas, I have implemented all the relevant notes and client note is up-to-date, but still, when a role gets assigned the default flavor, SAP on log in is empty. Or should it be like that?

[Former Member]

What patch level of SAPgui are you running?

My guess is that the SAPgui is trying to render the default flavour but it just doesn't support enough of Personas to render anything. Try turning off Personas in SAPgui - Deactivating SAP Screen Personas - to see what happens. It might be that you need a newer patch level (6 is the newest currently, I think) or even need to wait a while for more complete Personas support in SAPgui.

Steve.

[Former Member]

Steve, where can I see the patch level?

[Former Member]

Look in "About..." from the options (gears) menu in SAPgui. Or "About SAP Logon..." from SAP Logon.