IDM Logon Access denied, service is down

[rahul_yedapally]

Hello All,

I have an issue with IDM Server , below error message attached

IDM Logon Access denied, service is down

OS: Windows server 2000

DB: SQL server 2008

SAP Versions : NW7.4

As per the SAP standard document i have configured IDM server, when i was trying to access below URL

http:<localhost>:50001/idm

Thanks,

Rahul Yedapally

[mohinder_singh2]

Hi Rahul,

its very common error, you need to login into nwa and define database connection in Application Services under Infrastructure .

You need to define these two connection starting from IDM.

also check installation manual for more details.

Regards,

Mohinder

[rahul_yedapally]

Thanks for your quick Response Kumar 

I have tried to downgrade Dev studio Eclipsplugin but unable to find the older version 8.0

I can see 8.1.15

Recently i have tried with install updates by menu option 8.1.16

Downgrade is nothing but uninstall 8.1 and install 8.0 ? where do i find this?

Thanks,

Rahul

[Ckumar]

Hello Rahul,

To Install Identity Management Developer Studio 8.0 eclipse plugins first remove your current Identity Management Developer Studio and then follow the below steps

Please go to your Eclipse -> Help -> Install New Software -> Add..

Enter SAP Development Tools for Eclipse - Kepler Software Repository in Location.

Click OK and select SAP Identity Management tools and follow the instruction.

You can also use Archive to select Developer Studio 8.0 eclipse plugins from your installation media.

P.S. -> I will suggest, instead of downgrading your Identity Management Developer Studio 8.0, Its recommended to upgrade your Identity Management Developer Studio Service to 8.1.

Regards,

C Kumar

[rahul_yedapally]

Thanks for your quick update Kumar

Please check below dev studio version

[Ckumar]

Hello Rahul,

As per screenshots shared your Deployed Dev Studio service version is 8.0.12 while your Dev Studio eclipse plugin version is 8.1.15

Due to this version mismatch, you are getting the error while accessing SAP IDM Developer Studio.

Please Upgrade your SAP IDM Dev Studio Service to 8.1 (Recommended) otherwise install the Dev Studio eclipse plugin version 8.0

Regards,

C Kumar

[rahul_yedapally]

Hello Kumar,

SAP IDM developer studio version and dev studio eclipse plugins version is different

[Ckumar]

Hello Rahul,

As per screenshot shared your dev studio eclipse plugins version is 8.1.15

Please check your dev studio service version.

Deployed version of dev studio service can be found in component information of NWA -> Component Info.

For more details please go through the SCN thread URL already shared in my previous comment..

Regards,

C Kumar

[Ckumar]

Hello Rahul,

Please check your SAP IDM developer studio version and dev studio eclipse plugins version. "Login failed: Check error log (HTTP 400)" generally due to version mismatch.

It seems you have configured port 50001 in SSL, If so then please use https instead of http to access SAP IDM UI.

For more details please check the SCN thread

1. IdM 8.0 SSL Login Issue to Developer Studio | SCN

Hope it will help.

Regards,

C Kumar

[rahul_yedapally]

Hello Matt,

Basis and DBA Team has not changed any configuration , its an new implementation

They have installed nw and IDM 8.0 on same server

OS: Win server 2008

DB: SQL server 2008

and when Team is trying to login with Eclipse IDM tool - getting an error message something went wrong

Tried  with second method with portal

Http://localhost:50000/IDM

Access denied

Services down

attached log screen for your Reference in last Reply

Thanks,

Rahul Yedapally

[former_member2987]

Hi Rahul,

Well if you're getting it both in the studio and the WebUI, something is misconfigured, please review the documentation and make sure you have set up the data sources correctly.If you're getting this error it's usually around the data source configuration and you must follow these steps carefully!

Matt

[rahul_yedapally]

Hello Matt,

Sorry for delay Response

I have checked below note, but no luck issue remains same

IDM Development sudio version is 8.1.15

2171045 - Error "Login failed: Check error log (HTTP 400)" when logging in to SAP Identity Managemen...

attached  screen log reference

[former_member2987]

Hi there,

So now you can't get into Dev Studio either, or has that always been the case?

Please double check with DBA and BASIS to see if something has been changed.  I think that's where your problem is.

Matt

[rahul_yedapally]

Hello Matt,

Sorry my bad luck

I have checked above link , but even same issue

Thanks,

Rahul yedapally

[former_member2987]

Hi Rahul,

Ok, so what have you changed? Did you do an upgrade? Did BASIS do something? What version of IDM are you using?

Matt

[former_member2987]

Hi Rahul,

Please take a look at .

Several people from the IDM SCN community worked on it.

Let us know if you have questions!

Cheers,

Matt