Send e-mail notification

[Former Member]

Hi,

When the shopping cart id definitely approved or rejected we need to send an e-mail (outlook email, not the SAP inbox) to the responsible cost center and to the requester. We are using a copy of 14000133 standard approval workflow.

Do we have to create a new busines object copied by SELFITEM and creating a new method or should we have to create a new business object to send e-mail?

What is better in your opinion?

Please let me know ...

Thanks

Lara

[Former Member]

Hi,

I forgot you give you our system details ...we're running a SRM_SERVER 500 installation with SP level 06 and SAP_BASIS 640 with SP level 11.

We don't have the program RBBP_NOTIFICATION_OFFAPP (It's related to 5.50 release) and the RSWUWFMLEC program manage the approval mail, not the notification mails.

I know that I have to create a new workflow step to manage the notification mail to the requester and the cost center manager, but I don't know if it's better to create a new one or copy the SELFITEM business object.

... Or maybe anyone has anyother solution ...

Please help me ..

Thanks

Lara

[Former Member]

Hi,

You can use the program "RSWUWFMLEC" for this.

Refer the foll links for more help:

BR,

Disha.

Pls reward points for useful answers.