SAP GRC 10.1 User details not defaulted when changing accounts

[Former Member]

Hi Experts,

I just want to ask if we miss any configuration.  When changing, locking/unlocking or deleting account requests processed, the users details does not default.  Thanks.

Best regards,

Emerson

[former_member222517 · Accepted solution]

Hi Emerson,

Have you maintained any data source in SPRO configuration : Access Control--> Maintain Data Source Configuration --> Search Data Source & Detail Data Source

The system details or connectors you provide here will be utilized to fetch data on your Access Request form.

Please let us know if this helped.

Thanks,

Priyanka

[Former Member · Accepted solution]

Thanks Priyanka.  This worked well.

Best regards,

Emerson