SRM:Partnerid not found when user left the org.

[dhinesh_thirugnanam]

Hi All,

In SRM when I try to navigate to the respective PO,I am getting the following error(Partner Not found) based on the screenshot below.

The user related to that Partner id(27654)   has left the organisation.So how to overcome this error.Is it possible we can map it to some user?

Shopping cart at Portal Level:

[ivy_li]

Hi,

For SRM lower than SRM7.02, please refer to the solution in this wiki:

User Corruption in SRM Documents - Supplier Relationship Management - SCN Wiki

For SRM7.13, please refer to the solution in this wiki:

New Functionality in SRM713 -- Inconsistent BP Handling - Supplier Relationship Management - SCN Wik...

You have to replace the corrupted user with a valid one, and open documents can be processed further.

BR,
Ivy

[dhinesh_thirugnanam]

User_Gen:Business Partner-27654

[former_member226243]

Hi Dhinesh,

The workaround here would be to reinstate validity period of user(SU01)  who has left the organization also reintegrate the user in Org structure.

This activity needs to be carried out on a temporary basis unless the PO is totally completed with confirmation and invoice.

Additionally check whether any open items(shopping cart etc) are not available against the user.

Once above activity is completed, then you can limit the validity period and then remove the user from org structure.

Hope this helps.

Regards,

Abhishek

[Former Member]

Hi Dinesh,

If you want to transfer the SHCs or POs to another user then check the below note and link.

Code Sample 1 - Update Partner details in a Purchase Order - Supplier Relationship Management - SCN ...

http://service.sap.com/sap/support/notes/978126

Best Regards,

Siddappa