Support logs in Android Client

[Former Member]

Hi.

I am using the Android Client for Mobile Documents, and is experiencing a dump, and has enabled the Support Logs.

But I can't find the logs.

In the iOS client the logs can be found via the settings menu, where they appear right next to the place where the logs are enabled.

Can anybody help in this matter - thanks.

Søren Hansen

[former_member186016 · Accepted solution]

Hi,

In Android client, there is no viewer to see the log files.

You can choose the option Request Support (Just below enable Support logs),

- Select an email app. Email will get created which will have the log files attached

- Select SAP Mobile Document itself and you can upload the log files to suitable location on SMD server. You can create a share and directly share the link to the share to someone with whom you want to get support from.

Regards, Ashwani Kr Sharma

[Former Member · Accepted solution]

Thanks, this was spot on.

Søren Hansen