SSO issues with BOXI 3.1 SP5

[ashokkandikanti2]

All,

Please help

I am able to login manually but I am having issues with SSO. I keep getting the following error

Account Information Not Recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)

Environment details:

SAP BO XI 3.1 SP5

2008 Server R2

Apache Tomcat

[ashokkandikanti2 · Accepted solution]

We had duplicate SETSPN values. Once we removed them SSO worked without any issues.

Thanks

[vijay_kumar49]

Refer this SAP Note 1942012 and SAP Note 1675441