Timeout Error: DOM Exception 23 in an iOS Device

[Former Member]

Hi Fiori folks ,

We are facing an Issue while applying leave via Fiori Client on an iPhone.

Error -  "An error has occurred TimeoutError: DOM Exception 23"

(Please find the attached screen shot)

However , We did not face any issue in QAS system on the same device , while this issue comes in Production system.

Please advice / guide.

Rgds

Shaan

[Former Member]

ICM and web dispatcher handle the pipeline requests properly when the requests are received separately in different TCP segments. When they are received in one TCP segment, only the first one is processed which is caused by a program error. So following the below SAP Note would solve your issue by applying at least the patch level specified in the section "Support Packages & Patches".

2145193 - Handling of HTTP pipeline requests

[Former Member]

Hi,

We are also facing the same in IOS devices while applying leave,we have implemented the note 2145193 - Handling of HTTP pipeline requests but still we are getting the same error.

Could you please how you are able to resolve this issue.

Regards,

Trilochan

[Former Member]

Hi,

Please provide the kernel version and package level. Does the leave gets effected in the backend system?

Regards,

Manjesh.

[Former Member]

Hi,

Kernal version is 742,leaves are not reflecting in backend.

getting issue only in IOS devices.

Regards,

Trilochan

[Former Member]

Hi,

What's the 742 PL? Are you using web dispatcher in your environment? What's the OS and DB?

Reproduce the issue scenario in the following areas and provide your findings:

1. FIORI client in Android phones

2. Chrome Browser in Android phones.

3. iOS browsers like Safari and Chrome.

Regards,

Manjesh.

[Former Member]

Hi,

we have changed only the parameter based on above note.

icm/handle_http_pipeline_requests=TRUE

note also says:we have to apply patch also or changing parameter value is sufficient

Please apply at least the patch level specified in the section "Support Packages & Patches".

Regards,

Trilochan

[Former Member]

Hi,

Thanks for the input.

For analysing further, send the following details:

What's the 742 PL? Are you using web dispatcher in your environment? What's the OS and DB?

Reproduce the issue scenario in the following areas and provide your findings:

1. FIORI client in Android phones

2. Chrome Browser in Android phones.

3. iOS browsers like Safari and Chrome.

Regards,

Manjesh.

[Former Member]

Hi Manjesh,

Yes, we are using Web Dispatcher.

and we are able to replicate the issue Using Safari Browser.

Regards,

Trilochan