on 12-07-2015 11:28 AM
Dear DMS\TREX Experts,
I have done the following steps for creating index.
Kindly tell me where I missing the configuration. Need your urgent reply.
Best Regards,
Umar Farooq
Dear Umar,
If the documnet Status is new it indicated that the document is not indexed. Can you check on TREXADMIN if you have any errors logged ?
Regards
S S B
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Dear Umar,
did you press the "trigger process" button in the Index/Deindex probably and not in Mass Actions?
1st step for the indexing is usually the reindexing on the application level (mass action reindex) . The data will be marked for the indexing .The next step is trigger process - indexing against TREX search engine. Did you start this as job or called directly? Do the documents in the "indexed documents" table have any error codes? If the indexing was executed as batch job - do you have any errors in the job log ? Are there any errors in the TREX traces?
Best regards,
Mikhail
Dear Sir,
I have followed all steps as you mentioned in your reply.
Your co-operation will be appreciated.
Best Regards,
Umar Farooq
Hi Umar,
you see on the traces tab a lot of the traces created by the different TREX processes . By double click on the trace file you can open this and look for the error messages recorded by TREX. Due to the size of the logs I suppose that you have a lot of problems unfortunately. Could you please
check if you find in the TrexPreprocessorAlert_<hostname>.trc and TrexIndexServerAlert_<hostname>.trc errors with the code 6401 . If this is the case could you please apply the notes 650521 and 685521 and reindex documents.
Thanks and best regards,
Mikhail
Dear Sir,
I have applied above notes as per your instruction with the help of technical consultant. Please find attached. I have found this last errors"failed, returning PREPROCESSOR_ACTIVITY_ERROR (Code 8005)"
[140101535885056] 2015-12-08 18:12:22.079 e HTTPData Preprocessor.cpp(06148) : HTTPGET: Stop retries after 5 rounds, skipping
[140101535885056] 2015-12-08 18:12:22.080 e preprocessor Preprocessor.cpp(01255) : HTTPHEAD failed for URL http://ecdci001.descon.com:8000/sap/bc/contentserver/300?get&pVersion=0045&contRep=DMS_C1&docId=DF21... : Errorcode -5 , Message Reader::readBody failed, url=http://ecdci001.descon.com:8000/sap/bc/contentserver/300?get&pVersion=0045&co
[140101535885056] 2015-12-08 18:12:22.080 e preprocessor Preprocessor.cpp(01255) : HTTPHEAD failed for URL http://ecdci001.descon.com:8000/sap/bc/contentserver/300?get&pVersion=0045&contRep=DMS_C1&docId=DF21... : Errorcode -5 , Message Reader::readBody failed, url=http://ecdci001.descon.com:8000/sap/bc/contentserver/300?get&pVersion=0045&co
[140101535885056] 2015-12-08 18:12:22.080 e preprocessor Preprocessor.cpp(01255) : HTTPHEAD failed for URL http://ecdci001.descon.com:8000/sap/bc/contentserver/300?get&pVersion=0045&contRep=DMS_C1&docId=DF21... : Errorcode -5 , Message Reader::readBody failed, url=http://ecdci001.descon.com:8000/sap/bc/contentserver/300?get&pVersion=0045&co
[140101535885056] 2015-12-08 18:12:22.080 e preprocessor Preprocessor.cpp(01255) : HTTPHEAD failed for URL http://ecdci001.descon.com:8000/sap/bc/contentserver/300?get&pVersion=0045&contRep=DMS_C1&docId=DF21... : Errorcode -5 , Message Reader::readBody failed, url=http://ecdci001.descon.com:8000/sap/bc/contentserver/300?get&pVersion=0045&co
[140101535885056] 2015-12-08 18:12:22.080 e preprocessor Preprocessor.cpp(01255) : HTTPHEAD failed for URL http://ecdci001.descon.com:8000/sap/bc/contentserver/300?get&pVersion=0045&contRep=DMS_C1&docId=DF21... : Errorcode -5 , Message Reader::readBody failed, url=http://ecdci001.descon.com:8000/sap/bc/contentserver/300?get&pVersion=0045&co
[140101535885056] 2015-12-08 18:12:22.080 e preprocessor Preprocessor.cpp(01255) : HTTPHEAD failed for URL http://ecdci001.descon.com:8000/sap/bc/contentserver/300?get&pVersion=0045&contRep=DMS_C1&docId=DF21... : Errorcode -5 , Message Reader::readBody failed, url=http://ecdci001.descon.com:8000/sap/bc/contentserver/300?get&pVersion=0045&co
[140101535885056] 2015-12-08 18:12:22.080 e preprocessor Preprocessor.cpp(04012) : HANDLE: DISPATCH - Processing Document with key 'DMS_PCD1 DF21BF4D21D3A550E1000000AC100D380000000000000000000000' failed, returning PREPROCESSOR_ACTIVITY_ERROR (Code 8005)
Hi Umar,
the error 8005 means that the HttpHead or/and HttpGet calls from TREX to ContentServer are failed with timeout. Could it be possible that the TREX and ContentServer hosts are installed
in the different domains? Is the proxy set in the TREXPreprocessor.ini ?
Is the ContentServer Port 8000 opened for access from TREX in the case you use firewall ?
Can you open these URLs in the WebBrowser?
Best regards,
Mikhail
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