on 12-05-2015 11:14 AM
Hi Folks,
When trying to connect Webi rich client to server machines( DEV,QA), i get error message "server not found or server may be down".
However I can log on to DEV and QA servers through their respectives launchpad URL's, with authentication type as SAP.
I have updated text file with the IP addresses and host names of DEV and QA, but still issue occur.
Please suggest if any port issue might be there.
Any help would be appreciated.
Vizit
Hi Syed/Jonathan,
Thanks for your valuable suggestions, I updated my host file and then restarted my system.
After restart I opened Rich client, prompt appeared to change password, however when I entered the fields like 'Old password', 'New password' & Confirm new password' and clicked on OK, Error message appeared "Password should cointains a mixture of uppercase, lowercase and special characters...and User Got disable.
I entered so many password combinations but result was 'User disable'
To solve this... I Google it..and I found solution in this manner
In case of 3-tier connection mode, only 8080 port of BO server needs to be accessible from your machine. In this case a connection file is needed on your machine. To create connection file automatically, follow given steps:
After doing the changes mentioned above, I was able to connect Rich client through launchpad/server
Vizit
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There are a few things to consider.
1) you need to be able to contact the CMS by IP address, short name and Fully Qualified Domain name. Open a command prompt and try the following commands:
ping -a <ipaddress>
ping -a <shortname>
ping -a <FQDN>
All should resolve to the same IP address
2) You need to have the port 6400 as well as the request port open on any firewalls between your client and your server machines. The Admin guide talks about client to server firewall config.
A test might be to try using telnet servername 6400 to ensure you can connect without a refused or blocked message of any kind.
Those are the usual suspects for this type of issue. Usually just updating the etc/drivers/hosts file to include the ip, shortname and FQDN will work.
Jb
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Hi..Plz check out these links to solve the issue.
Login Failed error message in Webi Rich Client | SCN
Connection error in Webi Rich Client Bobj 4.1 sp1 | SCN
Web Intelligence Rich Client WIS 30270 error | SCN
Regards
Saad
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